Inside Sales & Technical Support bei TimberHP
TimberHP · Madison, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Madison
Inside Sales & Technical Support Specialist
Location: Hybrid/ 3 Days on Site - Madison Maine | Department: Sales & Technical Services
Join the movement to revolutionize building materials in North America.
At TimberHP, we’re not just making insulation — we’re creating a product unlike anything else on the continent, and we’re doing it with people at the heart of everything we do. Our team is driven by a shared commitment to sustainability, innovation, and a culture that values collaboration, curiosity, and care.
What You’ll Do
- Build and nurture relationships with customers, specifiers, and installers.
- Develop sales quotes, process orders, and follow up on deliveries with precision and care.
- Provide expert guidance on TimberHP products, installation practices, code compliance, and performance standards.
- Collaborate daily with our sales, production, and shipping teams to ensure seamless customer experiences.
- Support the development of technical resources that empower our customers and elevate our brand.
- Communicate confidently with a wide range of stakeholders — from architects and contractors to homeowners.
- Stay sharp on TimberHP’s evolving product line and building science innovations.
What You Bring
- A passion for customer service and a people-first mindset.
- Strong attention to detail and excellent follow-through.
- Analytical thinking and problem-solving skills.
- Clear, confident communication — especially when discussing building materials and installation.
- Ability to work independently and take initiative.
- Proficiency in Microsoft Office and ERP systems.
- Experience or education in building construction, building science, or related fields.
- Previous inside sales experience in manufacturing or industrial settings is a plus.
- Familiarity with building codes and construction processes is highly valued.
Physical & Other Requirements
- Ability to lift over 50 pounds and navigate stairs.
- Comfortable sitting for extended periods.
- Must be able to pass a drug test.
Why TimberHP?
We’re proud to be the first company in North America producing wood fiber insulation at scale — and we’re doing it with a deep commitment to sustainability, innovation, and community. At TimberHP, you’re not just joining a company — you’re joining a movement.
EEO Statement
TimberHP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
