Facilities Coordinator bei Interfaith Ministries for Greater Houston

About the Organization

Interfaith Ministries for Greater Houston, now IM Houston, is Greater Houston’s longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Charities, we’ve evolved to reflect Houston’s rich diversity of faiths and cultures. Our mission is to bring people of diverse faith traditions together for dialogue, collaboration, and service, as a demonstration of our shared beliefs

While our name and logo have been refreshed, our commitment to empowering individuals and uniting communities has never been stronger. Our core services include:

• Meals on Wheels/Animeals
• Refugee Services
• Interfaith Relations and Community Partnerships
• Volunteer Houston

About the Role:

Reporting to the Director of Administrative Services, the Facilities Coordinator is responsible for safety, facilities, technology, supporting the IM events Center, and as needed administration support.   This role coordinates day-to-day facilities operations with an eye toward sustainability.  This role is broad in scope, the following is representative of the work required.

Facilities

• Coordinate safety and security functions for the organization to ensure people and property are always safe and secure and risks are mitigated
• Schedule and execute required inspections
• Schedule and execute drills and other safety activities
• Respond to safety and security issues as needed
• Schedule and track all janitorial, maintenance and repair activities
• Coordinate facility and technology operations to ensure that buildings, grounds, and technology are clean, safe, well-maintained, inviting, and well-appointed to support our work.
• Oversee tenant relations
• Support vendor relationships, working with vendors on administrative and technical items
• Respond to urgent facilities and technology issued as needed
• Recommend and support planning and execution of facility improvements, including capital projects
• Perform facilities and technology tasks, including sanitation and light repairs, as needed
• Support IM Event Center Operations with a focus on excellent service and promoting strong community partnerships.
• Serve as a backup and perform the following as needed:
  • Oversee set-up, execution, and cleanup of events
  • Respond to urgent Events Center issues
  • Provide additional support for high-profile events as needed
• Follow existing policies and procedures and support identifying opportunities for developing and implementing new policies, processes, and procedures with the goal of continuous improvement, saving time and money.
• Ensure sound financial practices are followed, including procurement policy, and supporting development of and overseeing facilities budget
• Support reception and administration functions as needed

Leadership

As a leader in the organization, the Facilities Coordinator is an exemplary of our Core Values and supports the tone and vision for the Operations Department.  This role trains, coaches, and develops individual contributors, and drives these behaviors across and down the organization’s hierarchy.

• Supervise Senior Maintenance Specialist (janitorial and daily activities) and contracted Operations, Maintenance, and Security staff.
• Build a strong culture of accountability, respect, teamwork, stewardship, and focus on quantifiable results
• Supervise and coordinate capital and building improvements, office configurations, and regular housekeeping.
• Promote efficient (“green”) use of building resources (recycling, energy, supplies, etc.).
• Hold stakeholders, including direct reports, peers, superiors, and those with no direct reporting relationship accountable to values, expectations, and results.
• Proactively seek opportunities to coach, develop, and provide both affirming and adjusting feedback to stakeholders throughout the organization
• Drive high-level vision and strategy down to every level, connecting day-to-day work with strategic priorities.

Technology Operations Management

•  Collaborate with the Director of Administrative Services and Technology Coordinator to support technology operations and vendor relationships, ensuring technology effectively meets IM’s needs.
• Troubleshoot minor technical issues for staff, such as work-related computers, phones, copiers, and MS Office issues.  As needed, escalate issues to appropriate vendors.

 Qualifications, Skills and Experience

 Education & Experience: 

• Minimum: Associate’s degree with four years of experience in facilities management, operations, logistics, hospitality, or a related field.
• Preferred: Bachelor’s degree with two years of experience in facilities management, operations, logistics, hospitality, or a related field.
• Equivalency: An equivalent combination of education and relevant experience may be considered.
• Detail-oriented with excellent organizational skills, able to manage multiple competing priorities simultaneously
• Self-directed, requiring minimal supervision to meet goals and deadlines
• Minimum one year of experience leading and managing a team
• Preferred experience with the use of chemical products and cleaning agents, as well as mechanical equipment, including but not limited to the following:
• Pressure washer
• Bonnet cleaners
• Steam cleaners
• Proficiency with office and collaboration technology, including Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint), and ability to learn new platforms quickly
• Comfort with mobile devices, cloud-based tools, and work order/request management systems
• Ability to work independently with minimal supervision, while managing deadlines and multiple priorities
• Strong verbal and written communication skills, including email and digital communication etiquette
• High attention to detail with excellent organizational and problem-solving skills
• Strong interpersonal skills and ability to work effectively in a team, across departments, and in a multicultural environment
• Adaptability and resilience in a fast-paced, evolving workplace environment
• Ability to work on the operations on-call rotation and flex schedule as needed to support after-hours Operations work and the IM Events Center, including occasional early morning, late evening, weekend, and holiday hours as needed.  

 Knowledge, Skills & Competencies 

• Familiarity with office technology, including Microsoft Office Suite, cell phone, etc.
• Must be able to work independently with minimal supervision and meet deadlines.
• Strong verbal and written communication skills.
• Detail oriented with excellent organizational skills.
• Excellent interpersonal skills and the ability to work in a team environment and multicultural setting, and adapt to change

Other Requirements: 

Must possess a valid Texas driver’s license and automobile liability insurance or demonstrate the ability to travel to multiple work sites reliably and attend meetings with or without reasonable accommodation.

IM Houston is an Equal Opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.