Business Analyst II bei Yorktel

For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.  

Roles & Responsibilities:

• Support overall efforts in delivering exceptional service to customers through various programs, applications, and processes. 
• Establish and maintain strong relationships with internal and external stakeholders to foster successful project coordination and development of meaningful strategies to accomplish goals. 
• Oversee and manage the completion of requests and project assignments, carefully documenting processes and providing detailed information and reports to other government agencies. 
• Compile information and data insights into PowerPoint presentations for small-scale and executive-level meetings, catering to specific requests and adjusting design layouts for practicality. 
• Management of an internal SharePoint site, effectively organizing documents and files and creating helpful graphics. 
• Serve as liaison and primary contact between department lead and division employees, leading conference calls and evaluating and documenting communications.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Leadership & Supervisory Responsibilities:

• None

Skills & Abilities: 

• Excellent documentation, communication, teamwork, and organizational skills
• Strong troubleshooting and analytical abilities
• Experience analyzing complex data
• Keen attention to detail
• Experience creating detailed reports and conducting multi-media presentations
• Proficiency with the most current version of Microsoft Office Suite
• Knowledge of SharePoint (required)
• Strong public speaking skills (preferred)

Education & Experience:

• Requires a Bachelor's degree in business or related field plus 5 years' experience in business analysis.

Additional Requirements: 

• Contingent on passing suitability and a background/drug test
• Must be able to speak and understand English.
• Valid driver’s license.
• Ability to walk and be on your feet for long periods of time.
• Overtime may be required, as allowed by local labor law.
• Requires extensive sitting, standing, and walking.

Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.