Technical Service Instructor 1 bei Campbell Companies

Description

The Technical Instructor is responsible for class preparation and instruction of Wheeler Machinery  technical service courses. They will ensure that each participant can demonstrate the knowledge and/or skill as outlined in the course objectives and that align with their job duties.

Duties and Responsibilities

• Work safely in all aspects of the business.
• Maintain your skills and proficiency by preparing through on-going training, study, knowledge, and experience whenever possible.
• Setup classroom and training job aids for classroom facilitation.
• Develop and instruct all technical service courses at any company training facility. Focusing on the Service Trainee level coursework.
• Assess student understanding and capabilities, passing students when they meet all the learning outcomes and communicating with the training coordinator and manager when they don’t.
• Work with content developers providing support for online pre-requisite courses and labs.
• Provide course corrections to maintain feedback and updates on course content and revisions as needed.
• Support peers in their course preparations and development to help meet high standards of training quality and facilitation skills, create engaging, fun classroom environments with practical, relevant activities and application.
• Build strong departmental relationships with peers, managers, and co-workers to enhance the technical training program and drive growth.
• Submit all reports as needed for tracking.
• Conduct class surveys and continually make improvements based on feedback and individual improvement goals.
• Represent the department, and the company in the highest standard. Do this through professional conduct, appearance, and integrity.
• Perform all other duties as assigned.

Qualifications:

• Minimum 6 years work experience in a diesel industry trade, working with technicians and shop or job site experience.
• Experience performing repairs and maintenance on Heavy Earthmoving equipment with advanced knowledge in diesel engines or machine systems and some experience with problem diagnosis and troubleshooting.
• Ability to travel.
• Experience with computer systems, including MS Office: Microsoft Word, PowerPoint, and Outlook.
• Excellent people and communication skills.
• A positive attitude and patience working with others.
• Previous experience teaching, coaching, or managing groups of technicians.
• Able to simplify complex ideas.
• Good organizational abilities.
• Comfortable talking and presenting in a classroom setting.
• Strong desire to share your knowledge and experience with others.
• Capable of activities such as stand, lift, bend, kneel, and crawl and working in awkward position.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).