Director, SFR Leasing bei Evergreen Residential Holdings, LLC
Evergreen Residential Holdings, LLC · Dallas, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Dallas
Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously.
We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts.
If you are self-motivated and mission driven with a ‘can do’ mindset and see solutions where others may see problems, come and grow with us!
we are seeking to add an experienced Property Management leasing professional to our team to oversee leasing operations across the portfolio. In this highly visible and dynamic position, you will be responsible for leading leasing strategy and leasing operations to maximize occupancy and revenue while ensuring compliance and delivering exceptional resident experiences
This is an office-based position based in Dallas, TX.
The Role: This position includes, but is not limited to, the following responsibilities:
- Leadership & Strategy
- Develop and execute leasing procedures and strategies
- Provide leadership, coaching, and performance management for Leasing Managers and Leasing Agents.
- Partner Revenue Management to design and implement campaigns that drive lead generation and conversion.
- Collaborate with Revenue Management to evaluate rental pricing, concessions, and market trends to maximize portfolio performance.
- Leasing Operations
- Oversee the prospect leasing cycle, including marketing, tours, application reassignment, and lease execution.
- Ensure compliance with Fair Housing laws, state/local rental regulations, and company policies.
- Standardize and implement best practices to improve leasing efficiency and consistency across markets.
- Monitor Leasing reports, leasing pipelines, and KPIs to identify and address performance gaps.
- Partner with Maintenance and Construction to ensure homes are rent-ready and meet move-in quality standards.
- Customer Experience
- Champion a resident-first culture through timely, transparent, and professional communication.
- Resolve escalated leasing tour concerns and ensure a high level of customer service.
- Monitor prospect feedback and online reputation to drive improvements in the prospect experience.
- Compliance & Administration
- Ensure accuracy and consistency of lease documents, addendums, and disclosures.
- Prepare and maintain reporting on product/leasing KPI’s and market trends for senior leadership.
- Other responsibilities as assigned.
Qualifications and Experience
- Bachelor’s degree in business, real estate, or a related field strongly preferred.
- 7+ years of leasing or property management experience, with 3+ years in a leadership role.
- Experience in single-family rentals strongly preferred; multifamily experience considered.
- Demonstrated success leading high-performing teams and achieving leasing/occupancy goals.
- Strong knowledge of Fair Housing laws, and state/local rental housing regulations.
- Proficiency with property management software (Yardi, RealPage, AppFolio, etc.), CRM tools and the Microsoft Office Suite
- Proven conflict resolution and organizational skills, with strong negotiation skills
- Key Competencies
- Strategic thinker with strong problem-solving ability.
- Results-driven, with flexibility to adapt to shifting market dynamics.
- Effective leader with the ability to mentor, motivate, and hold teams accountable.
- Customer-focused with a commitment to building positive resident relationships.
- Ability to manage sensitive resident interactions with professionalism and empathy
- Excellent communication skills, both verbal and written
- Results-driven, process oriented and highly organized – can effectively manage multiple priorities in a fast-paced environment
- Analytical thinker - adept at problem-solving and finding creative solutions
- Effective in a highly dynamic working environment
Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading.
About Evergreen Residential
Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City.
The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen.
Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health.
Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions.
Equal Opportunities and Other Employment Statements
We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.
