Database & Analytics Manager bei The Neon Museum

Description

Department: Philanthropy 

Reports to: Director of Philanthropy 

Status: Salaried and Non-exempt

Deadline for applications: September 22, 2025

Please note, with your applications please submit a current resume and a cover letter describing how your skills and experience align with the requirements of the role.

Summary of Duties and Responsibilities 

The Database & Analytics Manager oversees the overall operational efficiencies of the Philanthropy department. They develop strategies needed to maximize the software capabilities of The Neon Museums and support the Philanthropy team in making data-informed fundraising strategies. Emphasizing efficiency, the Database & Analytics Manager proactively provides data analysis and reporting, manages data conversion strategies, and creates best practices for donor information management. 

Key responsibilities encompass overseeing and optimizing the Philanthropy team’s administrative use of The Museum’s donor software, Tessitura; managing gift entry and acknowledgement processes; delivering regular reports to The Museum’s Philanthropy department; coordinating intra- and inter-departmental meetings; and providing administrative support. The Database & Analytics Manager must be highly analytical and detail-oriented, possessing a solid understanding of fundraising fundamentals. This is a full-time, regular position that reports directly to the Director of Philanthropy.

Desired Skills and Competencies 

• Manage the work of the data entry to ensure that information flows quickly and accurately, from hard copy to the Philanthropy database to ensure data-driven, efficient fundraising strategies and functional reporting
• Strategize, create, and maintain workflows for the Philanthropy team by leading the development of custom reports, dashboards, and overall dataflow management in Tessitura.
• Create plans in Tessitura in collaboration with the executive Philanthropy team, ensuring each key player fulfills their required responsibilities, in addition reporting on plan outcomes. 
• Liaise within the Philanthropy team and with other departments on list management as it pertains to pulling lists of donors for communications.
• Process all General Operating Support (GOS) and gifts made to the Museum.
• Establish and maintain a system for end users to request reports and work proactively to develop reports that meet the evolving needs of the fundraising team. 
• Work with Finance department to develop accurate reconciliation procedures and create required reports in a timely fashion, including but not limited to data entry (batch) reports, pledge reports, and other reports for reconciliation.
• Develop and maintain standard operating procedures for the Philanthropy database operations, including documentation of data entry, standard reports, queries, exports, etc.
• Work with the Finance and CRM departments to ensure all business processes comply with established procedures, and that organization-wide database activities are efficient and well-coordinated. 
• Input and maintain all gift processing and donor records in a timely and accurate manner.
• Create, build, and maintain accurate donors, mail, and email lists.
• Coordinate the production of fundraising correspondence and collateral, including acknowledgment and appeal letters, proposals, donation forms and invitations.
• Collaborate with the Director Philanthropy, Deputy Director, and the Executive Director in the execution of strategic fundraising plans. 
• Provide exemplary customer service to all donors and prospects and promote the Museum’s programming and outreach in a professional manner.
• Provide supplementary support to the team members including, responding to membership inquiries when the Philanthropy & Membership Officer is unavailable, and provide additional administrative support to the Grants & Corporate Appels Manager when needed. 
• Assist with cost-effective events, including coordinating and managing sponsors, among other development-related duties. 
• Work collaboratively with other departments to maintain cohesive workflow and communications across the Museum.
• Demonstrate consistently positive interpersonal skills that promote open communication, mutual respect among colleagues, and commitment to mission.
• Maintain strict confidentiality on all donor and constituent information, fundraising and prospecting strategies and internal procedures.
• Identify prospective donors and conduct research.
• Create, update, and manage departmental reports as scheduled or requested.
• Attend museum events as needed. 

Requirements

Qualifications & Desired Skills

§ At least three years of experience in development operations/administration, office 

§ management/administration/operations, executive support, or similar, preferably for a museum or cultural institution.

§ Familiarity with and a willingness to learn about financial administration and reporting

§ Proven ability to prioritize competing deadlines both individually and as part of a team.

§ Strong interpersonal skills, with a courteous and professional demeanor.

§ Excellent written and verbal communication skills

§ Attention to detail, with strong analytical and critical thinking skills.

§ Experience with Microsoft Office, especially Microsoft Excel and Power BI.

§ Bachelor’s degree or equivalent experience

§ Superior project management skills and attention to detail

§ Strong computer literacy and technology skills, including administrator-level expertise in relational database (CRM) software (experience with Tessitura preferred).

§ Excellent verbal and written communication skills

§ Aptitude for creating and maintaining systems, facility working with numbers, and strong overall data reporting and analysis abilities.

Working Conditions 

· Available to work varied shifts and extended hours, including occasional evenings, weekends, and holidays.

· Ability to work outdoors in seasonal desert weather conditions

· Ability to work indoors in a climate-controlled environment, sitting / standing for long periods of time.

· Ability to lift 35 pounds.

· Ability to use a computer and office equipment, knowledge and use of Microsoft products

· Valid clean driver’s license and use of a car. 

Benefits

· Subsidized employee health insurance for full-time staff, including dental & vision coverage.

· Employer-contributed 403(b) retirement plan available for all employees.

· Fifteen days paid vacation annually for full-time employees, increasing with tenure. 

· Additional 10 days observed paid holidays per annum. 

· Paid sick leave for both full­time and part­time employees.

· Museum store discounts and other discount programs.

· Counseling and advice benefits.

· Employee complimentary museum ticket program for friends and family. 

Our Mission

The Neon Museum illuminates the cultural essence of Las Vegas by sharing iconic signage, diverse collections, and stories that define its vibrant past, present, and future.

Our Values

Our work ethic is underpinned by our four values:

· Create a sense of belonging for everyone. 

· Promote scholarship through our work and collaboration. 

· Offer fun engagement for everyone that reflects the spirit of Las Vegas. 

· Demonstrate excellence.

Equal Opportunities

The Neon Museum is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. As required by the Americans with Disabilities Act reasonable accommodations will be made for qualified individuals with disabilities to help perform the duties and tasks of this position. 

Diversity, Equity, and Inclusion

The Neon Museum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Embracing the diversity of our community, and our workforce, is an important part of our values as an organization, as is striving to ensure equity and inclusion in all our practices.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Scheduled hours may change based on business needs. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

About The Neon Museum

The Neon Museum illuminates the cultural essence of Las Vegas by sharing iconic signage, diverse collections and stories that define its vibrant past, present and future. Our core values seek to create a sense of belonging for everyone; promote scholarship through its work and collaborations; offer fun engagement that reflects the spirit of Las Vegas; and demonstrate overall excellence. 

Founded in 1996, The Neon Museum achieved accreditation by the American Alliance of Museums (AAM) in 2021, the highest national honor for museums in the United States. Situated on a 2.27-acre campus, the Museum features:

• The Neon Boneyard: An outdoor exhibition space displaying historic signs no longer in use.

• The North Gallery: Home to Brilliant! Jackpot, an immersive audiovisual experience that re-illuminates over 40 non-operational signs using advanced technology.

• The Boulevard Gallery: A transitional space showcasing collection pieces.

• The Visitors’ Center: Located in the iconic former La Concha Motel lobby designed by famed architect Paul Revere Williams – a historic building from 1961 listed on the State and City register of Historic Buildings.

• The Neon Boneyard Park: A green space where visitors can learn more of Las Vegas’ rich history.

The museum’s collection also includes 15 restored signs displayed as public art in downtown Las Vegas collectively known as The Las Vegas Boulevard Scenic Byway Project and additional pieces on loan to non-profits and government entities. Its ongoing initiatives encompass public education, outreach, research, and arts preservation.

Public and K-12 education, community outreach and engagement, research, and arts preservation represent a selection of our many ongoing projects. Welcoming 200,000-plus visitors annually, the Museum has received numerous national accolades and extensive recognition as a Las Vegas treasure. We aim to provide a collaborative work environment that allows everyone to thrive, acknowledging that every team member in the organization plays an essential part in providing our guests with an exceptional experience.