Appointment Scheduler bei Family Health Center
Family Health Center · Menomonie, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Menomonie
ESSENTIAL JOB FUNCTIONS
- Operates computer and phone system to appropriately and accurately schedule, change, cancel, coordinate, and confirm appointments including ancillary tests and procedures for patients and customers.
- Screens all incoming phone calls to the department and accurate transfers to internal departments.
- Completes and routinely verifies accuracy of patient registration and guarantor account.
- Verifies patients’ insurance and communicates with Managed Care Coordinator to complete changes.
- Schedules and instructs patients on preparations for tests and procedures.
- Sends letters with appropriate forms, questionnaires, and instructions to patients to educate or receive feedback about their appointment and or procedures.
- Receives, processes, and files letters and forms from patients and referral sources.
- Maintains and updates provider schedules.
- Operates a fax machine, photocopier and/or printer effectively to communicate patient information.
- Regular attendance is required to carry out the essential functions of the position.
- Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge and abilities to perform, within scope, role specific functions.
JOB QUALIFICATIONS
EDUCATION
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: High School diploma or equivalent.
EXPERIENCE
Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: Basic Life Support (BLS) certification awarded within 90 days of hire.
Equal Employment Opportunity
This position is full time; Monday-Friday; 7-5 (variable hours)
8 hours per day Jetzt bewerben