Hybrid Manager – Individual Giving bei St. Joseph Center

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

St. Joseph Center (SJC) is a nonprofit organization and is the leading housing and supportive services provider on the Westside of Los Angeles.  For nearly five decades, our mission has been to end homelessness and poverty in Los Angeles.  We work at the intersection of housing, economic mobility and social justice. We provide comprehensive housing services, outreach, food assistance, mental health support, and workforce development to over 15,000 low-income individuals, youth, and families each year.

We understand that homelessness, housing insecurity and poverty in Los Angeles are unique, largely shaped by the critical housing shortage.  That’s why we take a holistic approach to supporting Angelenos in need, prioritizing Housing First while recognizing that housing alone is not enough to support individuals and families on their path to build a sustainable and productive future.

We are looking for people who, like us, believe in the inherent worth of every individual.  And understand that homelessness and poverty are often a result of circumstances, not a reflection of character. We are on a bold mission to end poverty and homelessness in our generation and are deeply committed to finding long-term solutions to shape a future for Los Angeles that works for all.

At St. Joseph Center we are committed to creating a culture where innovation flourishes, diversity strengthens us, and our strong SJC community contributes to our shared mission.

Position Overview    

The role is an exciting opportunity to build and manage a growing individual giving program that supports the expansion of housing and supportive services for homeless and other vulnerable individuals and families in Los Angeles.  Under the direction of the Chief Development Officer, the Manager of Individual Giving is responsible for planning, executing, and supervising identification, engagement, cultivation, and solicitation of individual donors and prospects. The role designs and oversees implementation of various programs, including but not limited to Major Gifts, Recurring Gifts, Naming Campaigns, and various annual appeals.  Over time this role will serve as a key fundraiser with a personal portfolio of high-level donors and prospects.

Essential Job Duties & Responsibilities:

• Develop and execute strategies to grow St. Joseph Center’s various individual giving programs.  In partnership with the Chief Development Officer, this role will support the planning and implementation of a monthly recurring donor program, comprehensive major gift strategy and a legacy giving program.
• Secure Major Gifts. Manage and grow a portfolio of 10-20 major gift prospects and donors throughout the entire cycle of development – from research and identification through cultivation, solicitation, and stewardship. Develop compelling engagement strategies and manage ongoing donor relationships through regular contact, personal visits, communication, and follow-up. Prepare all the necessary written proposals, gift agreements, donor summaries, etc.
• Oversee planning and support staff in implementation of all annual appeals and special campaigns, including program and event campaigns, naming and program sponsorship opportunities. Generate and support staff in production of communication plans, appeals, case development, correspondence, phone campaign plans and materials, and other materials needed for solicitation, stewardship, and management of appeals and campaigns, including production of print and digital appeals and other direct response campaigns.
• Partner with Chief Development Officer to support senior leadership and Board in their stewardship and solicitation activities, setting goals and objectives and deploying them as necessary to cultivate and solicit gifts, steward current donors, host major donor events and other such activities.
• Meticulous attention to donor database and record keeping.  All prospect/donor contacts, visits, and gifts will be annotated in Raiser’s Edge database in a timely manner, including notes for cultivation plans.
• Collaborate with Chief Development Officer to grow a legacy giving program. Identify and cultivate prospects, initiate gift discussions, and create a marketing and stewardship plan including cultivation and gratitude events. Facilitate necessary administration and paperwork for structured gift options including bequests, donor advised funds, and charitable trusts. Support organizational leadership’s capacity to solicit gifts and steward givers.
• Serve as a critical partner to the Chief Development Officer for evaluation and assessment of current programs and future campaign planning.
• Assist, where needed, in all fundraising activities for the department.
• Work to advance knowledge of the organization, its programs, activities, and outcomes. Communicate with donors and the community in presentations, tours, and individual meetings.
• Collaborate with other staff on design and production of individual giving promotional materials (i.e. website, newsletter, newspaper ads, directories, social media, letters, brochures, etc.)

Requirements & Qualifications:

• A strong commitment to St. Joseph Center’s mission and work is required.
• Must be a seasoned fundraiser and a flexible, creative thinker able to utilize well-established knowledge as well as cutting-edge tactics in the pursuit of growing financial support for St. Joseph Center.
• A minimum of 5 years of non-profit fundraising experience with a track record for growing revenue generation, and experience directly soliciting support from individuals, with at least 3 years of major gifts experience required.
• A bachelor’s degree is preferred, and 3 years of project and process management experience is required (equivalent experience considered).
• Must be a methodical implementer with experience managing various campaigns, able to marshal resources to get things done, orchestrate multiple activities simultaneously, use resources effectively and efficiently, and support colleagues as well as organizational leadership in their fundraising efforts.
• Must have exceptional interpersonal, written, and oral communication skills; A storyteller and a warm relationship builder with experience securing substantial gifts from individuals from diverse backgrounds, and a commitment to a culture of gratitude in which we acknowledge, thank, and keep our supporters abreast of our work.
• A strategic problem-solver who embodies a commitment to excellence and collaborative teamwork; A person operating with integrity and passion, highly motivated to achieve ambitious goals and with a work ethic that leads to successful fundraising; Thrives in a fast-paced environment;
• Advanced Microsoft Word, Excel, and PowerPoint skills required; strong familiarity with Raisers Edge or customer relationship management (CRM) systems and procedures highly preferred.
• Flexibility to occasionally work during the evening and on weekends required.

Compensation and Benefits:

• Annual Salary Range: $70,000 – 80,000
• Generous Health, vision, dental insurance
• 403B plan
• Generous PTO, August Half Day off program, Birthday Holiday, and more
• Professional Development Opportunities
• The role is based in Venice, CA and requires an in-office presence of three days a week, with option to work remotely two days a week.

Direct Reports:

This position has no direct supervisory responsibilities.  

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Physical Demands:

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and/or carry up to 20 lbs

 Status: Full time/Exempt

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf