Hybrid Entry Services Coordinator – NWCTHS & Youth bei Clover Park Technical College, WA

About the Department

The Entry Services Coordinator for NWCTHS & Youth will assist prospective students by answering questions and providing information about CPTC career and educational pathways and the enrollment process at CPTC, particularly for young adults. This position will focus on students entering the Northwest Career & Technical High School program, as well as other pathway options for youth entering the college. 

This position supports the College’s mission by focusing on populations that have traditionally been underserved by the institution, increasing their enrollment through intentional outreach, and their success in reaching their goals, through intentional efforts to assist new students in navigating the entry process.

Clover Park Technical College celebrates the many individuals that make up our community and embraces the opportunity to learn from our differences and similarities.  CPTC values equity and respect. We seek to create an environment of innovation and excellence that focuses on student success, lifelong learning, and social responsibility.  

This position has been designated as a bargaining unit position represented by the Aft Professional Staff, Local 6431.

Position Duties

Duty: Assist prospective students to successfully enter NWCTHS or other CPTC program. 
Tasks include: 

• Assist in student registration on and off-campus using the online registration system and Ctclink 
• Utilize systems to track prospective students throughout the entry process
• Introduce prospective students to the tools needed to prepare for their initial first quarter, i.e. email, CtcLink, Canvas, etc 
• Refer students to Faculty Counselors and other campus and community resources for exploring careers and pathways 
• Empower students to establish realistic academic and career goals, reviewing strengths and challenges in students' career and educational pathway 
• Provide support and guidance for faculty and staff as needed to coordinate a successful entry process for students 
• Assist the Dean and Transitional Studies team in designing and improving entry pathway materials and processes to help successfully enroll prospective students 
• Review prospective student completion of all enrollment requirements, monitors progress metrics, determines when outreach might be helpful, analyzes where students encounter barriers, and recommends changes to tools, resources, and practices 
• Connects with students who do not complete the admission process in order to further assist student, improve current processes, and develop new plans to address emerging issues or barriers

Duty: Provide information to prospective students regarding NWCTHS and other CPTC course and program options, admissions, steps to enrollment, campus departments, and services. 
Tasks include: 

• Provide direction and support through the admissions process, deliver CPTC program information, steps, and resources on and off-campus in-person/virtually, walk-in and appointment based
• Communicate through multiple methods of technology
•  Meet with all prospective students, providing information about CPTC and career pathways, helping students determine if our programs meet their career and educational goals, and assisting students in completing admissions materials in-person/virtually, walk-in and appointment based 
• Review transcripts to determine recommended course placement 
• Participate in on and off-campus outreach activities as needed
• Conduct off-site application and registration assistance at a variety of off-campus locations

Duty: Office and Team Support
Tasks include: 

• Provide office coverage in coordination with other staff
• Participate in staff, department, and college-wide meetings 
• Operate office equipment, such as copy machine and scanner, and use computer and online programs, such as MS Excel and Teams. 
• Serve as a back-up for related positions as appropriate • Engage in continuous improvement through professional development and self-reflection
• Perform other duties as assigned.

Minimum Qualifications

• Associates or higher degree from an accredited institution.
• Two years of clerical/office work experience in a professional office or education environment. 
• Two years of customer service experience in a professional office or education environment. 
• Minimum of two years using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to work independently and as part of a team. 
• Ability to multi-task, prioritize, and balance a heavy workload. 

Other Qualifications

• Bilingual
• Experience in admissions, outreach/recruitment, and/or entry services work.

Application Instructions

• Complete application
• Attach your CTC certifications and/or industry-recognized credentials
• Upload a resume and cover letter describing your skills and experience
• Complete Supplemental Questions

All offers of employment at Clover Park Technical College are contingent upon successful completion of background checks, including criminal history. Information obtained from the background checks will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the specific position.

Should you have any difficulties uploading your documents, don't hesitate to contact NeoGov Technical Support at 1-855-524-5627, Mon-Fri 6:00 AM to 6:00 PM Pacific Time

Supplemental Information

At this time, Clover Park Technical College is not sponsoring H1-B Visas.

Land Acknowledgement Statement 

We acknowledge that we are on the traditional land of the Puget Sound Salish peoples belonging to the Puyallup, Steilacoom, Nisqually, and Squaxin Island tribes and bands, and we honor and thank the traditional caretakers of this land. We value the tribes in our community, and the impact that they continue to make on our college to this day. For more information about CPTC's commitment to indigenous tribes, please visithttp://www.cptc.edu/diversity

Why Work at Clover Park Technical College?

At Clover Park Technical College, we are proud to be part of Washington State's Community and Technical College system, supported by the State Board for Community and Technical Colleges (SBCTC). Our institution is dedicated to building strong individuals, families, and communities by providing accessible, high-quality education and training.

Working here means being part of a team that empowers students to develop their skills and talents, preparing them to become engaged global citizens. Our faculty and staff create a dynamic learning environment where students feel supported and motivated to succeed. As an employee, you’ll have opportunities to participate in college events, clubs, and committees that foster engagement and connection. Guest speakers and professional development opportunities further enrich the experience, ensuring that both students and staff continue to grow and thrive.

Our History

Clover Park Technical College is located in Lakewood, Washington. Our college has a rich history of professional and technical education dating back to the 1940s, when Clover Park School District established a War Production program, training civilians as auto mechanics, aircraft-service mechanics, ship-fitters, welders, and blueprint readers. Now, CPTC offers more than forty programs in Aerospace, Advanced Manufacturing, Health Sciences, Human Services, Business, Hospitality, Science Technology, Engineering, Transportation and Trades.

CPTC has two campuses: Our main campus is located in Lakewood, WA, and our South Hill Campus is located in Puyallup, WA.

Learn more about Clover Park Technical College by visiting About CPTC. 

Jeanne Clery Statement 

Notice of Availability of Annual Security Report: Clover Park Technical College's Annual Security Report is available online athttp://www.cptc.edu/risk/safety/security. 

Equal Opportunity Employer

Clover Park Technical College is an equal opportunity employer and committed to principles of diversity. We consider applicants for all positions without regard to race, color, creed, religion, age, marital status, national origin, sex, sexual orientation, disability, genetic information or status as a disabled veteran or Vietnam-era veteran.

Non-Discrimination Statement

Clover Park Technical College does not discriminate on the basis of race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.

For inquiries, please contact:

• Title IX Coordinator: James Neblett, Associate Vice President for Human Resources & Culture 253-589-5533 |[email protected]
• Section 504/Disability Coordinator: Sarah Addington, Manager of Student Disability Services 253-589-5755 |  [email protected]

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