Hybrid Case Manager, Mercy Housing bei CommuniCare+OLE
CommuniCare+OLE · West Sacramento, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in West Sacramento
POSITION TITLE: | CASE MANAGER, MERCY HOUSING | ||
DEPARTMENT: | BEHAVIORAL HEATH | ||
REPORTS TO TITLE: | BH MANAGER, CASE MANAGEMENT-YOLO | ||
DLSE/FLSA STATUS: () | ____Exempt/Salaried position | __X__Nonexempt/Hourly position | |
SUPERVISORY RESPONSIBILITIES (does this position have direct reports): | YES | NO | |
LOCATION: West Sacramento, CA; Mercy Housing Complex | |||
PAY RANGE: $29.21 to $35.70 hourly | |||
SCHEDULE: Full time; Monday- Friday; 8am-5pm | |||
About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.
FULL TIME BENEFITS
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JOB SUMMARY/OVERVIEW: Responsible for providing on-site and community-based case management, care coordination, service linkage and services for those persons seeking support. | |||
CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience.
CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,
people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of
all ages and religions, and individuals who have been affected by the legal system.
YOU ARE WELCOME HERE.
***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. ***
MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING
| Bachelor’s Degree in related field preferred or experience in lieu of degree. |
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ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
1. | Actively support, encourage, and link individuals seeking to access mental health and substance use disorder treatment services, benefits, or other stabilizing supports by continual efforts to be responsive, flexible, client-centered, and non-judgmental. |
2. | Serve as a primary in-person case manager, co-create case plans with clients, and actively consults with managers and supervisors when situations arise. |
3. | Collaborate effectively with internal and external partners in order to support the goals of each client. |
4. | Presents options to clients with cultural humility and respect for personal choice. |
5. | Demonstrate competence with the technology required to perform job duties including Language Line, Microsoft Office, Avatar, Epic and video-based telehealth and meeting platforms utilized by the agency. |
6. | Complete documentation within 48-hours of services in accordance with working hours, all documentation must comply with Medi-Cal, payor, and/or contractual guidelines. |
7. | Respond to calls, emails, and other correspondence from internal and external partners in a timely and professional manner. |
8. | Monitor charts to ensure the timely placement of all correspondence, completes all screening and data collection tools according to protocol and best practices. Supports with data collection and reporting. |
9. | Transport clients in agency vehicles as safe to do so. |
10. | Maintain confidentiality and the privacy of protected health information unless permission is provided, or a situation warrants disclosure (e.g. mandated report, safety). |
11. | Comply with all legal, ethical, and safety expectations, including requirements related to annual training plans and incident reporting. |
12. | Is prepared for and actively participates in staff and program meetings, tracks decisions and information, and makes positive contributions. |
13. | Represents self and agency in alignment with CommuniCare+OLE mission and values during all internal and external interactions. |
14. | Meets and/or exceeds productivity standards. |
15. | Maintain regular working hours and maintain an accurate calendar reflective of tasks and services. |
16. | Performs other duties as assigned. |
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