Homeoffice Revenue Cycle Manager (IRCM) bei Inlandimaging

Base Pay Range:

Job Description:

The Revenue Cycle Manager is a full time Remote position working Monday-Friday day shift. Ideal candidate will be in the Spokane, WA area

Summary:

The Revenue Cycle Manager is responsible for the oversight and leadership of assigned revenue cycle staff, which may include medical billers, coders, customer service representatives, payment posters, or other revenue cyle roles. This position ensures timely and accurate claim processing, monitors team performance against defined metrics, and supports operational efficiency across the revenue cycle. The Revenue Cycle Manager collaborates with clients and internal departments to maintain service quality, regulatory compliance, and financial performance. This role is also accountable for mentoring team members, managing day-to-day operations, and contributing to the achievement of departmental and organizational objectives aligned with InlandRCM’s strategic goals.

Key responsibilities:

Leadership & Operations

• Lead and supervise assigned revenue cycle staff to ensure efficient operations and high-quality work.
• Monitor team performance against key performance indicators (KPIs) which may include  days in A/R, denial rates, cash collection and other identified KPI as appropriate for the team(s).
• Identify and resolve workflow and process bottlenecks that impact billing performance or  client satisfaction.
• Promote accountability and foster a culture of collaboration, transparency, and continuous improvement.
• Contribute to planning and execution of departmental goals aligned with organizational strategy.

Team Development

• Provide ongoing coaching, feedback, and support to develop staff competencies and support career growth.
• Participate in hiring, onboarding, and training of new team members.
• Conduct regular performance reviews and ensure team members meet productivity and quality standards.
• Support a team culture that reflects InlandRCM’s values and commitment to client service.

Client & Cross-Functional Collaboration

• Serve as a point of contact for clients as needed, ensuring consistent communication, service satisfaction, and issue resolution.
• Collaborate with leadership and other departments (e.g., coding, enrollment, payment posting, IT) to coordinate services and improve integration of workflows.
• Contribute to client onboarding, staff assignment, and service ramp-up planning.

Compliance & Quality

• Ensure team adherence to payer rules, HIPAA regulations, and industry standards.
• Maintain awareness of regulatory and payer changes impacting revenue cycle operations.
• Partner with compliance and coding resources to ensure accuracy and regulatory alignment in all billing practices.

Process Improvement & Reporting

• Analyze operational data to identify trends, issues, and opportunities for improved outcomes.
• Implement process changes that improve efficiency, reduce errors, or enhance client results.
• Provide routine reporting to senior leadership on team performance, KPIs, and progress toward goals.

Skills

• Proven leadership skills with the ability to mentor, motivate, and manage high-performing teams.
• Strong knowledge of healthcare revenue cycle operations, including billing, coding, and payer requirements.
• Excellent communication skills with the ability to engage internal teams and clients effectively.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions and perform root cause analysis of revenue leakage.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• High attention to detail and commitment to quality.

Qualifications

• Education: Bachelor’s degree in Business Administration, Healthcare Administration, Accounting, Finance, or related field, or equivalent work experience.
• Experience:
  • 5+ years of experience in revenue cycle management, billing, or healthcare operations required.
  • Experience supervising or managing teams is strongly preferred.
  • Experience with EMRs (Epic, Cerner, Meditech, CPSI) and payer portals required.
• Certifications:
  • At least one revenue cycle certification (CRCP, AAHAM, AAPC, HFMA, or AHIMA) required or obtained within 6 months of hire.
  • Two certifications preferred.
• Technology Skills:
  • Proficiency with Microsoft Office products (Outlook, Word, Excel, PowerPoint, Access), Internet, Intranet, ReQlogic, ConnectWise, WorkDay.
  • EMR/Insurance Portal Use; This role requires in-depth knowledge and ability to navigate EMR’s like Epic, Cerner, Meditech and CPSI, as well as proficient navigation of payer portals and websites to obtain all claim information necessary.  

Background Check:

• Must be able to pass a background check required by RCW 43.43.830-840 to work with children under the age of 16, developmentally disabled persons or vulnerable adults
• To comply with provisions set forth in Sections 1128 and 1156 of the Social Security Act, all new employees of Inland Imaging Business Associates will be checked against the LIST OF EXCLUDED INDIVIDUALS provided by the Department of Health & Human Services, Office of the Inspector General (OIG).  Employees must not be included on this list.  

Drug Test: Eligible employees must be able to pass a post-offer, pre-employment drug test

Nuvodia/Inland is an EEO employer...