Homeoffice Implementation Coordinator bei Jackson Healthcare

Overview

Venn is at the forefront of healthcare staffing and resource optimization. Designed by Jackson Healthcare, leaders in the healthcare staffing industry, Venn addresses challenges that directly impact healthcare organizations through staffing optimization, supplier management, and workforce solutions technology.

Venn drives a new perspective in the market and capacity to achieve optimal results by customizing workforce models specific to each client and actively shaping the future of healthcare workforce optimization.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Implementation Coordinator plays a critical role in supporting the successful implementation and
optimization of the VMS platform. This position works closely with the Implementation Manager to support
system administration, maintain workflows, and ensure training materials are current and effective. The
Implementation Coordinator serves as a key resource for system updates, documentation, and administrative
support throughout implementation and ongoing operations.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

System Administration & Maintenance - 50%

• Complete the configuration of the VMS, Kimedics, in alignment with workflows, requirements and data
collection
• Partner with implementation management to complete configuration workbooks
• Perform updates to system settings, user profiles, and approval processes as directed
• Maintain data integrity through regular audits and clean-up activities.
• Complete VMS configuration updates post go-live
• Own ticketing system of VMS updates required at the request of Program Management

Implementation Support – 25%

• Collaborate with the Implementation Manager to execute project plans and timelines
• Prepare documentation, workflows, training guides & reports
• Participate in user acceptance testing (UAT) and troubleshoot issues as needed

Training & Go-Live/Post Go-Live Support – 15%

• Assist in the delivery of end-user training session and VMS demos
• Help gather feedback from users to enhance training materials and system usability
• Provide post go-live training support, hyper-care and change management tracking

Workflow & Process Documentation – 10%

• Update process workflows, standard operating procedures (SOPs), and system guides to reflect current practices
• Create step-by-step QRGs, user guides, and other training documentation

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• May communicate with external vendors, clients, and providers

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• High School diploma required; Bachelor’s degree or equivalent experience in Business, Human Resources, Information Systems, or a related field preferred
• 1-3 years of experience in systems administration, vendor management systems, project coordination, or related roles.
• Familiarity with VMS platforms preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Visio, Teams)
• Working knowledge of VMS and MSPs
• Strong technical aptitude with the ability to quickly learn new systems and tools.
• Ability to create processes, document and implement
• Ability to be entrepreneurial and problem solve
• Ability to effectively manage multiple competing priorities in a fast-paced environment
• Strong communication skills - both oral and written

• Ability to build strong business relationships at all levels
• Ability to work in remote environment
• Strong interpersonal skills
• Excellent attention to detail
• Excellent organizational and time management skills
• Ability to work independently and collaboratively
• Solid critical thinking and creative problem-solving skills
• Ability to consistently meet goals, commitments, and deadlines
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Communicates Effectively
• Customer Focus & Teamwork
• Decision Making
• Develops Self
• Innovative
• Quality & Results-Oriented
• Resourceful & Tenacious
• Technical Skills

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions

• Ability to deal with a variety of variables under only limited standardization

What is in it for you
 

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid maternity and paternity leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Remote/work from home job opportunities

DISCLOSURES

SMOKING:

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. 

DRUG TESTING:

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. 

EEO Statement Requirements:

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex,  national origin, age, disability, veteran status, or any other protected status under the law. 

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