Homeoffice Specialty Pharmacy Account Manager bei CarepathRx

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.

Job Details:

Responsibilities:

• Serve as the primary liaison and relationship manager for assigned health system and hospital specialty pharmacy clients, ensuring successful execution of CarepathRx’s SPMS program.
• Drive performance and service excellence by overseeing day-to-day operational alignment between CarepathRx, the pharmacy site, clinical staff, and relevant departments (e.g., finance, IT, compliance).
• Assist with aspects of implementation and client onboarding including insurance workflows, patient capture, referral processes, and system integrations (e.g., DromosPTM, EHR connectivity).
• Monitor and report on program metrics, including script capture rates, patient engagement outcomes, clinical documentation compliance, and overall financial performance.
• Lead recurring client check-ins, performance reviews, and strategic planning sessions to continuously optimize pharmacy operations and growth.
• Support payer and manufacturer engagement efforts by coordinating documentation, utilization reporting, and pharmacy readiness for network participation.
• Identify client needs, concerns, and risks early and work collaboratively with internal teams (e.g., operations, pharmacy, IT) to resolve issues effectively.
• Provide education and guidance to client teams on best practices, workflow enhancements, and compliance expectations (e.g., 340B, accreditation).
• Represent CarepathRx at client-related meetings, audits, and compliance reviews, ensuring client satisfaction and alignment with contractual obligations.
• Ensure all activities are documented and tracked using internal systems to maintain audit readiness and performance visibility.

Qualifications:

• Bachelor’s degree in healthcare, business, or related field preferred; equivalent relevant experience considered.
• 3+ years of experience in account management, client services, or healthcare operations, preferably within specialty pharmacy or health system settings.
• Strong knowledge of specialty pharmacy workflows, payer dynamics, and 340B program fundamentals preferred.
• Project management experience required; ability to lead multi-stakeholder initiatives from planning through execution.
• Excellent communication, presentation, and interpersonal skills with the ability to influence and collaborate across various levels of client organizations.
• Proven ability to analyze data, identify trends, and translate insights into action plans.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint; familiarity with CRM and PM platforms preferred.
• High degree of professionalism, accountability, and client-service orientation.
• Ability to travel as needed to support client engagements, implementations, and site visits.

CarepathRx offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.