Your Quest: Help make a big difference in healthcare access
At Quest Analytics our team members can fulfill their quest to work in an innovative, collaborative, challenging and flexible environment supportive of personal growth every day. The team is driven to make healthcare more accessible for all Americans.
We are looking for someone to join our Provider Operations team as a Health Systems and Provider Relations Coordinator. The ideal candidate would be a creative problem solver that loves working with data. Our Health Systems and Provider Relations Coordinators will be directly supporting our Health Systems and Provider Relations team with any data and operational needs.
#LI-Remote
In this role you will:
Support the overall process for receiving and transforming provider data into an operational system or format for data ingestion into our provider database
Perform completeness checks for all required data elements
Normalize data to meet ETL or other data ingestion tool requirements
Update tracking systems to document the receipt and processing of provider data
Upload provider data to the appropriate locations for processing
Support the department in tracking and reporting metrics
Work closely with Quest teams or third parties who will perform operational or management services on the data
This role requires:
Bachelor’s degree is preferred
Minimum of 2 years in a healthcare or health insurance support role required
Experience interacting with providers and/or their representatives in provider groups and health systems is preferred
Intermediate to Expert experience in Excel including creating pivot tables and extensive formulas is required
Microsoft Office Suite proficiency using Word, PowerPoint, Outlook, SharePoint and OneDrive. Tasks will include: Data entry, Data analysis, Document/file collaboration, File sharing, PowerPoint design
Strong customer service skills
Salesforce and/or Marketo experience preferred
Excellent troubleshooting and problem-solving skills
Ability to learn new technologies and interact with Quest databases
Able to work in a fast-paced deadline-oriented environment
Excellent troubleshooting, listening, and problem-solving skills
Demonstrated excellence in relationship/account management
We are not currently engaging with any external agencies on our postings at this time.
What you’ll appreciate:
•Workplace flexibility – you choose between remote, hybrid or in-office.
•Company paid employee medical, dental and vision
•Competitive salary and success sharing bonus
•Flexible vacation with no cap, plus sick time and holidays
•An entrepreneurial culture that won’t limit you to a job description
•Being listened to, valued, appreciated -- and having your contributions rewarded
•Enjoying your work each day with a great group of people
For more than 30 years, we’ve been improving provider network management one groundbreaking innovation at a time. 95% of America’s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here.
Visa sponsorship is not available at this time.
Preferred work locations are within one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois (outside of Chicago proper), Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, or Wyoming.
Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.
Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected]
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time.
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