Homeoffice People Technology Consultant - Remote

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

This role will partner with the CoE and business leaders to assist in the development and implementation of a multi-year digital strategic plan to support the digital transformation of the Employee Center function. The leader will incorporate external perspectives and internal thought leadership to co-develop a technology-focused ecosystem where the employee center function will remain distinctly human in a new era of partnership between Human + Machine. This role will have close partnership with the overall Employee Center and Employee Relations Team, Optum Tech, and key areas across the People Team in the enablement of process and adoption of new technologies across the Ecosystem.

This role will ensure that technology investments and system design across the Employee Center support the long-term goals of the function. The role will influence and guide teams to foster a culture of process excellence, experimentation, and human centered design of recruitment through technology. This role promotes a consulting-style culture and customer-first mindset when working with internal enablement and delivery partners.  This role is the voice of the customer with the People Technology Team.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Support the development of the long-term Employee Center strategy
• Consulting responsibility for Employee Center/Service Now
• Effectively leads and facilitates meetings with leadership
• Positions the overall technology organization favorably with the business. Establishes action plans to increase NPS scores as an indication of healthy business relationships
• Enables new connections / relationships among partners across multiple portfolios, value streams, and teams
• Co-owns technology road mapping activities and processes for the organization with Director and VP, based on vendor inputs, the business strategy, and in collaboration with Dev / Ops and COE technology teams
• Expert understanding of the landscape of other vendor technologies emerging and, on the market, today. Hosts semiannual emerging technology sessions with partners
• Interprets vision and translates into requirements for technology teams. Validates requirements against the marketplace and stakeholder groups via pilots and focus groups to ensure the voice of the customer is considered
• Advocates for Employee Center vision, roadmap and priorities amongst other value streams and portfolios, while being a good steward of enterprise priorities and resources
• Anticipates needs and proactively addresses technical and functional gaps. Identifies potential issues and pro-actively develops mitigation plans
• Maintains positive working relationships with the organization and ensures agreed upon relationship norms are met
• Applies continuous improvement principles and ceremonies (ie. Retrospectives, Inspect & Adapt sessions) with the organization to ensure the continued success of the relationship
• Partners to establish a culture focused on iterative transformation
• Works with delivery leadership teams to align Engineering / Architecture expectations of Product team within an agile framework
• Influences and aligns portfolio backlogs across products with organizational initiatives and client needs
• Will use Microsoft Office suite of tools, including Project, Planner, Visio, Word, Excel, Outlook, and PowerPoint on a day-to-day basis
• Will use your listening, verbal, and written communication skills as your work with your team and business partners
• Will navigate UHG and Optum's matrixed environment to drive collective success
• Assists in the RFP Process for new technology/vendors within Talent Acquisition
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 4+ years of experience in Human Capital product strategy, product development and / or implementation
• Have solid creativity and problem-solving skills to innovatively solve business challenges
• Track record to drive business results is required - identifies and capitalizes on opportunities, identifies risks/issues/assesses implications, formulates recommendations, and drives sound decisions that deliver results
• ServiceNow Development experience
  
  

Preferred Qualifications

• Have solid leadership skills; operate as an agile global leader with understanding and appreciate for regional differences
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
  
  

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.