Remote Customer Success Manager Customer Success Manager with verification
MindBridge · Ottawa, ON · Canada · Remote
MindBridge · Ottawa, ON · Canada · Remote
MindBridge · Ottawa, ON · Canada · Remote
MindBridge is the global leader in AI-powered financial risk intelligence. Our platform, MindBridge AI™ is enabling finance and audit professionals to build the AI-powered finance department of the future. With over 120 billion financial transactions analyzed with MindBridge’s AI, we set the standard for innovation, scalability, and customer satisfaction.
At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your efforts make a meaningful impact. If you're passionate about using AI to drive positive change, MindBridge is the perfect fit. What distinguishes us is our unwavering commitment to our values: Innovation, Collaboration, and Integrity. These principles foster a vibrant workplace culture, where appreciation and a strong sense of community flourish.
About this role:
Are you passionate about working with customers and solving problems to change the world of finance, audit, and control through AI (Artificial Intelligence) driven insights? MindBridge is actively looking for audit and financial professionals or experienced CSMs with a knowledge of and curiosity for finance, accounting, and control.
As part of our Global Services Customer Success team reporting to the Director of Customer Success, you will work closely with your customers to drive value realization and product adoption across various use cases. This requires either possessing or quickly developing strong audit or accounting foundation as well as a curious and innovative mindset to lead our customers to successful platform adoption.
Your responsibilities:
Your qualifications & requirements:
Requirements Contingent on Employment:
Why You’ll Love Being Part of Our Team:
?? Competitive Compensation and Equity
?? Flexible Work – Hybrid or Remote
?? Comprehensive health benefits and wellness programs
?? Professional development opportunities
?? Flexible Time Off
?? Company Matched Retirement Plans
?? Unplug and recharge - 4 company-wide digital detox days annually
Equal Opportunity at MindBridge:
At the heart of our global success lies commitment to diversity and inclusion. We rigorously enforce an equal opportunity policy in all aspects of employment, championing merit and qualifications as our benchmarks. MindBridge is a proud equal opportunity employer, embracing applicants of all backgrounds without regard to race, nationality, religion, gender, disability, or any other factors.
At MindBridge, we are committed to providing an accessible candidate experience. If you require accommodations during the interview process or beyond, please inform us. We will work with you to provide necessary support and reasonable accommodations while maintaining confidentiality. Your comfort and participation are paramount to us.