Center Facilities Manager at Opal Autism Centers

Description

About the Role: 

Position: Center Facilities Manager 

Job Type: Full-time - exempt 

Location: North Carolina, USA 

Location Type: Remote- based in North Carolina, USA 

Salary Range: $70,000 - $75,000 

At Opal Autism Centers, our environments matter. The spaces we create directly impact the children, families, and clinicians we serve every day. We are seeking an experienced, highly organized, and solutions-driven Center Facilities Manager to oversee the safety, maintenance, operations, and expansion of our ABA therapy centers across multiple states. 

This is not a traditional facilities role. We are looking for someone who thrives in fast-paced, multi-site operations, can balance reactive problem solving with long-term strategic planning, and understands the importance of creating safe, welcoming, child-friendly environments that support high-quality clinical care. 

The ideal candidate is proactive, responsive, and highly accountable — someone who takes ownership of projects, emergencies, vendor performance, communication, coordination, follow-through, and outcomes from start to finish. 

What You’ll Do:
 

As the Center Facilities Manager, you will oversee the operational health of our therapy centers, including: 

• Managing preventative and reactive maintenance across multiple locations 

• Overseeing HVAC, plumbing, electrical, fire/life safety, access control, and security systems 

• Leading vendor sourcing, RFP management, vendor bids, contract negotiations, SLA management, and vendor performance accountability 

• Driving vendor consistency, responsiveness, operational quality, and cost savings across all centers 

• Coordinating center openings, renovations, expansions, and facility improvement projects 

• Managing construction vendors, maintenance providers, contractors, and operational readiness for new center buildouts and openings 

• Managing budget, facility supplies, ordering, inventory, and center resource coordination 

• Conducting site visits, facility assessments, punch walks, and operational inspections 

• Ensuring compliance with safety, accessibility, and healthcare-adjacent requirements 

• Partnering closely with operations and clinical leadership to minimize disruption to therapy services 

• Responding to and resolving urgent facility issues and emergencies as needed 

This role serves as the primary facilities point of contact for all center-related maintenance, vendor coordination, communication, and operational follow-through. 

Requirements

Required Qualifications:

• 5+ years of multi-site facilities management experience 

• Strong knowledge of building systems including HVAC, plumbing, electrical, access control, CCTV, and fire/life safety 

• Experience managing vendors, RFPs, contracts, SLAs, and cost-saving initiatives across multiple locations 

• Experience coordinating vendors and contractors for renovations, repairs, or new site openings 

• Familiarity with CMMS/work order systems and facilities reporting metrics 

• Proficiency with Outlook, Teams, and Microsoft Office with strong systems orientation 

• Strong organizational, communication, follow-up, and project management skills 

• Exceptional sense of urgency and ability to respond calmly and effectively during emergencies, outages, or unexpected operational disruptions 

• Ability to independently manage communication, coordination, follow-through, and outcomes related to facilities operations and emergencies 

• Ability to work independently in a remote environment while managing competing priorities 

• Reliable transportation and ability to travel on short notice to support urgent facility needs 

• Valid driver’s license 

• Ability to travel approximately 40–60% as needed, including travel throughout North Carolina, Idaho, and Utah 

• Ability to successfully pass a criminal background screen and fingerprinting 

• Ability to lift up to 40 lbs. and navigate ladders, rooftops, mechanical rooms, and active maintenance or construction environments as needed 

Preferred Qualifications: 

• Experience opening new clinics/centers or leading tenant improvement projects 

• Maintenance, contractor, construction, or property management background 

• Familiarity with lease abstracts and landlord/tenant maintenance responsibilities 

• Certifications such as CFM, FMP, OSHA 30, or CHFM 

• Experience within pediatric, behavioral health, or sensory-friendly environments 

Benefits

• Travel reimbursement 

• Tuition discounts available- take advantage of our university partnerships with Northeastern, Capella, Ball State, Purdue Global, and more! 

• Referral bonuses up to $1,000 per referral- no cap! 

• Employee Rewards Program 

• Comprehensive benefits package, including: 

• Medical, dental, and vision insurance 

• Paid holidays 

• Paid time off up to 160 hours per year 

• 401(k) & other investment plan options