Director of Security at Woodruffcenter

Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation’s third largest arts center. Comprised of three Art Partners—Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art—there’s a role for everyone at The Woodruff.

Reports to:

FLSA:

Employment Status:

The Director of Security is responsible for all aspects of Security operations for the Woodruff Arts Center campus, including the Memorial Arts Building, which houses administrative offices, event spaces, and symphony & theatre performance venues. This position works in conjunction with leadership at the High Museum of Art to ensure the security of High Museum assets on campus and at is storage facility. This position is responsible for security infrastructure & design, development of policies & procedures, emergency management plans & oversight of outsourced security service providers. This role requires a high degree of collaboration with Arts Center

Leadership and Art Partners (Atlanta Symphony Orchestra, Alliance Theatre, High Museum of Art) as well as key Administrative Functions (i.e., Facilities, IT, Communications).

Work Schedule: Varies; must be able to respond on an on-call basis to all on-campus emergencies and incidents at all hours.

Company Description

The Woodruff Arts Center is home to three renowned artistic institutions: the Alliance Theatre, Atlanta Symphony Orchestra, and High Museum of Art. The Arts Center enriches the lives of more than one million patrons annually, including more than 200,000 students and teachers, making us the largest arts educator in Georgia. With visual and performing arts as well as robust educational programming presented on a single campus, the Woodruff Arts Center brings together patrons of all ages, interest levels, and backgrounds.

Job Responsibilities

Additional representative responsibilities will include, but not necessarily be limited to, the

following:

• Security Infrastructure. Continually assesses vulnerabilities and evaluates physical

security measures (i.e., physical barricades, cameras, sensors, back-up generators)

required to appropriately address security needs across campus.

• Security Policies. Develops & oversees all security policies & procedures, including post

orders, vehicle access control, and alarm response.

• Emergency Management. Develops and updates emergency management plans in

partnership with Arts Center leadership, Art Partners and outsourced service providers.

Includes scenarios, procedures, responsibilities, communication & training related to all

four phases of emergency management (i.e., mitigation, preparedness, response &

recovery). Manages and maintains mass emergency notification technology.

• Contract Management. Oversees all aspects of outsourced security service providers

(including police department coverage), including development of performance metrics,

delivery of services, and invoice management.

• Personnel Management. Evaluates and develops the overall organizational design for

security services for the campus and off-site facilities. Oversees all aspects of recruitment,

training, performance management & coaching, and team development.

• Financial Management. Oversees and manages security budget development &

performance, personnel productivity, and overall use of resources.

• Monitoring & Reporting. Develops, monitors and reports out on key performance

indicators, including incident report trends & recommendations that demonstrate a high functioning department that also is patron-focused.

• Daily Operations. Identifies, investigates and resolves security breaches & incidents.

Stays abreast of local and national activity via key organizations (i.e., HSIN, etc.).

• Cross Department Coordination: Coordinate with Facilities, Engineering and Information

Technology departments to develop, implement, and maintain integrated security and

select safety-related protocols across all campus operations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Bachelor's degree with a concentration in Security Management or a related field from a

four-year accredited college or university or equivalent experience required.

• Minimum of 10 years’ experience in security, including 5 years successful managerial

experience is preferred.

• Must have experience leading a security operation in an events-based organization

requiring crowd control that also operates regular office building functions in parallel

during normal business hours.

• Working knowledge of security databases, access controls, and video management

systems. Proficient with MS products, such as Word, Excel, PowerPoint and Outlook.

Knowledge, Skills & Attributes:

• High degree of knowledge and expertise in security operations, including a strong

aptitude for leveraging various security technologies.

• Demonstrated operational leadership skills and the ability to take control/provide clear

direction particularly during a security breach.

• Ability to collaborate with various individuals across each division in a team and service oriented environment.

• Strong relationship development skills and the ability to maintain effective relationships

with senior management, Art Partners, & vendors, contractors, and external law

enforcement partners.

• Detail oriented with strong organizational and planning skills.

• Strong analytical, critical thinking and problem-solving skills.

• Ability to multi-task, prioritize and work effectively in a rapidly changing, matrix-oriented

environment.

• Excellent verbal and written communication skills.

Physical Demands/Work Environment

• The work environment and physical demands described here are representative of those

that must be met by an employee to successfully perform the essential functions of this

job.

• Reasonable accommodation may be made to enable individuals with disabilities to

perform the essential functions.

• Frequent walking, standing, use of hands, stooping, and lifting (at least 10 pounds) is

required.

• Specific vision abilities required by this job include close, distant, color, peripheral vision

and depth perception, including ability to adjust focus.

• The noise level in the work environment is usually moderate.

Travel Requirements

N/A

Salary Range

The company takes into consideration a combination of candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, and external market and internal value when determining a salary level for potential.

Compensation & Benefits

We’re committed to investing in every employee’s total well-being, now and in the future. We offer a competitive package to all employees, including:

• Competitive compensation package including bonus.

• Paid Time Off (PTO)

• 8 paid holidays per year

• 2 Floating Holidays

• Bereavement days off

• 403(b) RA – The Arts Center Defined Contribution Plan

• Paid FMLA

Additional Benefits:

• Medical, dental, and vision plans

• Company-provided short- and long-term disability plans

• Employment Assistance Program (EAP)

• Flexible spending plan

• Company-provided life insurance

• Pet insurance option

• Arts partners discounts