Operations Admin Analyst at Keolis

Role purpose: The Operations Administrative Analyst provides support to the operations department by analyzing data, managing administrative and operational processes, performing through research and reporting, keeping accurate record keeping, and providing administrative and general office functions to ensure a smooth and efficient operation. The role requires attention to detail, strong analytical and organizational skills, and the ability to manage multiple priorities in a fast-paced environment

Key Accountabilities

·       Collect, interpret, and analyze data to be presented in clear reports to management.

·       Assist with quality assurance for payroll data entry, attendance tracking, and timesheet verification performed by operations management.

·       Analyze existing procedures, identify inefficiencies, and assist with developing new methods to increase organizational effectiveness.

·       Assist with preparation of daily, weekly, and monthly operational reports.

·       Provides general administrative assistance to include accurate record keeping of various operational records, schedule meetings and training sessions, maintain  inventory of office and transit supplies, and prepare correspondence, memos, and notices for internal and external distribution.

·       Process purchase orders, invoices, and other administrative documents.

·       Respond to phone calls, emails, and inquiries from staff, vendors, and the public in a professional manner.

·       Assist with the coordination and execution of special projects to include employee and community events, and transit initiatives.

·       Maintain confidentiality and compliance with all agency policies and federal/state regulations.

·       Ensure timely professional and efficient verbal and written communication with Human Resources, Labor and Relations, Operations, and local ATU 1091.

·       Other duties as assigned.

Qualifications

• High school diploma or GED required, Bachelor’s Degree in Business Administration or related field preferred
• Minimum of 2 years of administrative or clerical experience, preferably in a public transit, transportation, or government setting.

Skills

• Excellent analytical, problem solving, and reporting skills.
• Strong computer skills (Microsoft Office Suite: Word, Excel, Outlook, PowerPoint).
• Knowledge of office practices, recordkeeping, and data management systems.
• Excellent written and verbal communication skills.
• Exceptional organizational and time management abilities.
• Ability to handle sensitive and confidential information with discretion.
• Customer service-oriented and capable of working effectively with staff and the public.
• Ability to prioritize tasks and adapt to changing deadlines.
• Ability to multitask in a faced-paced environment.

Travel

• Office environment with occasional visits to either the North or South location.
• May require occasional evening, weekend and holiday hours during special events or emergencies.
• Ability to sit for extended periods and operate standard office equipment.
• Occasional lifting of up to 25 pounds (e.g., files, office supplies).

Drug and alcohol screening: 

Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check.

·Safety commitment: 

Safety is a way of life at Keolis. By placing safety first, we ensure the well being of our employees, customers, and communities. Together, we can become the most successful transportation company in the world. 

Environmental commitment: 

Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: 

Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.