Vendor Relations Coordinator at Suddath

Why Choose Suddath to “Move” your Career to the Next Level?

At Suddath, you can be part of something special and inclusive!  Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees.  Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. 

This role is responsible for managing and coordinating the vendor relations activities for Government Services, with primary areas of focus to include statement reconciliations, vendor portal adoption, process improvement, reporting and collaboration across all teams to deliver an excellent vendor/partner experience.

Essential Duties & Responsibilities:

Daily coordination and collaboration with and across Government Services teams to deliver an excellent vendor/partner experience.

• Serve as the primary point of contact for vendors/partners for:
  • Payables statement reconciliations
  • Administrative inquiries (VMS setups)
  • Invoicing inquiries and requirements
  • Vendor Portal onboarding
  • Other vendor/partner A/P related inquiries
• Manage the accounts payable email inbox to receive, classify, distribute and or respond to incoming inquiries in a timely manner.
• Maintain daily communication with the Airland and Domestic A/P staff to resolve outstanding vendor/partner balances.
• Conduct all necessary research to provide timely resolutions.
• Conduct meetings with high-priority vendors to discuss progress, improvements, or concerns.
• Lead the effort to increase the number of vendors/partners using the Vendor Portal.
• Develop and implement necessary changes to improve workflow efficiency.
• Create standard operating procedures where needed to document processes and provide guidance to internal and external stakeholders.
• Create, maintain, and distribute daily, weekly, or monthly reports to senior management on progress toward goals.

Job Skills Required:

• Strong working knowledge of Microsoft Office Suite
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday.
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work.
• Strong communication, analytical and problem-solving skills.
• Ability to learn and adapt quickly to change.
• Excellent attention to detail and follow-through.
• Ability to work under deadlines and specific time frames.

Supervisory Responsibilities:

No supervisory responsibilities.

Other Duties & Responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Education & Experience:

• High School Diploma or GED required; two to three years related experience and/or training; or equivalent combination of education and experience. 
• Prior experience in Accounts Payable and or Accounts Receivable is required.

Preferred Experience:

• Bachelor’s degree in Accounting preferred.
• Prior experience billing contracts, tariffs and/or rate schedules is preferred.

TRAVEL:

• Less than 10% travel required.

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports.
• Ability to speak effectively before groups of customers or employees of organization.
• Excellent written and verbal communication skills.

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Operations:

• To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS, timekeeping and other applications used in the performance of job duties.

Planning/Organization:

• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work .

Certificates/Licenses/Registrations:

• None required.

Working Conditions:

• Cubicle working environment
• Noise level in the work environment is usually moderate

Physical/Environmental Demands:

Activity:

• Stand - Under 1/3 Time
• Walk -  Under 1/3 Time
• Sit – Over 2/3 Time
• Use hands to finger, handle, or feel - Over 2/3 Time
• Reach with hands and arms –  1/3 to 2/3 Time
• Climb or balance – None
• Stoop, kneel, crouch or crawl – Under 1/3 Time
• Talk or hear – over 1/3 to 2/3 time
• Taste or smell – None
• Other - None

Physical Activity Level:

• The employee must occasionally lift and/or move up to 10 pounds.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is occasionally required to reach with hands and arms.

Manual Dexterity:

• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Special Vision Requirements:

• Specific vision abilities required by this job include close vision and ability to adjust focus.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply Now