Teller Supervisor at TEN Credit Union

Teller Supervisor

Location: Johnson City Branch (Johnson City, TN)

Job Type: Full-Time (On-Site)

Schedule: Monday - Thursday, 8:15 AM - 5:15PM & Friday, 8:15 AM - 6:15PM

Compensation: $21.00 - $25.00/hourly (Depending on Experience)

Join our dynamic Operations Team in Johnson City, TN

Are you passionate about helping people? TENCU is seeking a motivated and personable Teller Supervisor to oversee operations at our Johnson City branch. This entry-level supervisory role ensures smooth teller line operations, exceptional member service, and achievement of branch goals through referrals and cross-selling.

About TEN Credit Union

At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously.

We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.

What You'll Do: With a dedication to a member centric approach

• Supervise teller line operations and staff performance
• Ensure compliance with operational procedures and regulatory standards
• Conduct performance reviews and recommend salary adjustments
• Maintain interior and exterior Credit Union assets, equipment, supplies, facilities and grounds
• Communicate regularly with staff and leadership on goals and performance
• Support community outreach and marketing efforts
• Monitor and report on branch transactions, corrections, and audits
• Collaborate with Risk Management and Internal Audit
• Assist with operational reporting and documentation
• Perform other duties as assigned (please note this role may sometimes work more than 40 hours a week.

Benefits: What We Offer

We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.

What We're Looking For

• High school diploma or equivalent (required)
• Some college in business or related field plus 1 year of management experience required; or 3 years of financial institution experience with 2 years in management required
• Strong knowledge of credit union operations and regulations
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and Outlook
• Minimum typing speed of 40 wpm and maintain 95% accuracy
• Ability to work independently and manage multiple projects
• Ability to travel to attend in-person meetings at the Main location

Physical Requirements

• Ability to sit and use a computer for extended periods.
• Ability to move throughout the branch and lift up to 50 pounds.
• Ability to drive a credit union vehicle.

Join a credit union that is dedicated to its people and its purpose.

To be hired for this position the candidate must pass a drug screen and background check

TENCU is an Equal Opportunity Employer.

*This job opportunity is only open to local candidates in Tennessee*

No recruiters please