Lead Bilingual Counselor - Community Based at Seneca Family of Agencies

The Lead Counselor will assist with the mentorship, training, and onboarding of new staff. The Lead Counselor facilitates trainings for the program as needed. The Lead Counselor provides coaching, modeling, and development opportunities to direct care staff.

The Community-Based Counselor provides family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. Community-Based Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family.

ABOUT THE PROGRAM

Wraparound is an intensive, community-based, family centered, and goal driven program. The program utilizes a flexible, creative, strengths and values-based process aimed at helping youth (under the age of 21) and families involved with foster care, juvenile justice, or children's behavioral health solve the problems that they are most worried about in their lives. Services include intensive home based and community-based services, intensive care coordination, collateral/individual skill building, and crisis prevention and response. Central to the Wraparound process is the Family Team which is composed of the youth, caregivers, natural support, and formal service providers which provide team-based and sustainable support in a collaborative way.

About Seneca

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities:

Lead Responsibilities:

• Participate in the development, orientation, and mentorship of new staff.
• Provide training to staff to help onboard new hires and provide additional support in areas such as time management and interventions.
• Support new staff in the development and completion of documentation.
• Review and pre-approve documentation of direct care staff as needed.
• Attend trainings and meetings as requested by supervisor.
• Facilitate trainings as needed.
• Coordinate with the management team to execute program and agency goals.

Community-Based Counselor Responsibilities:

• Provide counseling and case management services for enrolled youth and their families.
• Support client and family to connect to natural supports and community-based services.
• Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.
• Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.
• Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.
• Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices.
• Maintain a flexible work schedule.
• Participate in providing emergency on-call response as needed.

Qualifications:

• 1 year of experience in a similar role.
• Education/Experience Requirements:
• Bachelor’s degree OR
• Associate degree or equivalent + 1 year of applicable experience OR
• High School Diploma/GED + 2 years of applicable experience may be accepted in programs that do not have a written contract requiring a Bachelor’s degree as a minimum education level.
• Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
• Bilingual Spanish/English skill set is required 
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid California driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.

Preferred:

• Conflict resolution and decision making
• Mentoring and coaching team members
• Project management
• Experience implementing family-focused services.
• Experience working with children/youth and families with complex emotional and/or behavioral needs and challenges 

Skills of an Ideal Candidate:

• Solid knowledge and understanding of program model and goals.
• Capacity to engage and develop rapport with youth, families, and community partners from a wide variety of racial, ethnic, and socioeconomic backgrounds.
• Critical thinking to meet client needs, and cooperative problem solving to achieve a common team goal.
• Proficiency in navigating various computer software systems, including the Microsoft Office suite.
• Strong written/oral communication skills and the ability to receive and provide constructive feedback.

Schedule

• Full-time; Tuesday-Saturday 9am - 5:30pm
• Hybrid; provide in-person services & complete documentation remotely
• On-call shifts 1-4 days per month
• 24 hours shifts

Benefits

• Starting at $27.61 - $30.11 per hour

• Salary increases each year
• Actual salary is dependent on creditable experience above the minimum qualifications for the role
• Mileage reimbursement
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package:
• Medical, dental, vision, chiropractic, acupuncture, fertility coverage
• Long-term disability, family leave, and life insurance
• 50% paid premiums for dependents
• 403b Retirement Plan
• Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington