HR Administrator at High Point & Affiliated Organizations

The HR Administrator provides comprehensive administrative support to the Human Resources Coordinators and assists with the daily operations of HR functions. This role plays a key part in ensuring efficient HR service delivery across areas such as recordkeeping, recruitment coordination, onboarding, benefits administration, and HR systems support.

• Develop, maintain, and update HR dashboards, scorecards, and regular reports (e.g., headcount, turnover, time-to-fill, engagement metrics).

• Track and analyze key HR KPIs to identify trends and areas for improvement.

• Conduct regular audits to ensure data accuracy, compliance, and process integrity.

• Support continuous improvement initiatives related to onboarding, performance management, and recruitment.

• Prepare and assist with internal and external HR audit and reporting requirements.

• Provide data-driven insights and recommendations to enhance HR service delivery.

• Ensure compliance with internal policies and applicable federal and state regulations.

• Maintain and update employee records in the HRIS and physical personnel files.

• Assist with full-cycle recruitment support — posting job ads, coordinating interviews, and communicating with candidates.

• Supervise HR Coordinators and provide ongoing training and guidance.

• Serve as a back-up to HR Coordinators as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

• 1–3 years of experience in an administrative or HR support role.

• Familiarity with HRIS systems (UKG experience strongly preferred).

• Basic understanding of employment laws, HR processes, and compliance requirements.

Skills & Competencies

• Excellent organizational and time management skills.

• Strong attention to detail and accuracy in documentation.

• Exceptional written and verbal communication skills.

• Ability to handle sensitive and confidential information with discretion.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Customer-service focused with strong collaboration and problem-solving abilities.

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

High Points main objective is to ensure all employees and their families lead fulfilling and healthy lives. We offer essential resources and support to build and sustain physical, financial, and emotional strength to achieve this. Our focus is on overall well-being so you can concentrate on the things that matter most. Our benefits plan comprises medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, 401k, paid vacation/time off, and other benefits.

Any compensation range provided is an estimate based on current market data. The actual offer may fall above or below this range, depending on the candidate’s experience, skills, and geographic location.

High Point and its affiliates are equal opportunity employers. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected characteristics.

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