Human Resources Assistant at DUBUQUE RACING ASSOCIATION LTD

Q CASINO + RESORT  
 

HR Assistant 

BASIC FUNCTION 

The HR Assistant provides vital administrative and operational support to the Human Resources team, including the Vice President of HR & Continuous Improvement, HR Manager, and HR Generalist. This position serves as the first point of contact for employees, applicants, and guests entering the HR office, ensuring a welcoming and professional experience. The HR Assistant supports day-to-day HR functions such as data entry, new hire processing, recordkeeping, scheduling, and employee engagement coordination. This role requires strong attention to detail, discretion, and a service-minded approach to supporting both internal team members and organizational goals. 

ORGANIZATIONAL RELATIONSHIPS: 

• Reports to:    HR Manager 
• Positions Available: 1 PT

DUTIES & RESPONSIBILITIES: 

• Greet and assist employees, applicants, and guests entering the HR office with professionalism and courtesy. 
• Perform accurate and timely data entry in HR systems and spreadsheets. 
• Receive, sort, and distribute incoming mail and packages for the HR department. 
• Maintain organized and compliant filing systems for employee records and HR documentation. 
• Assist with new hire intake, paperwork processing, and onboarding coordination. 
• Support benefits enrollment and updates by preparing forms and maintaining accurate records. 
• Coordinate meetings, interviews, and training sessions for the HR team. 
• Assist with employee engagement programs, recognition efforts, and event coordination. 
• Prepare reports, scan documents, and provide general administrative support to the HR Manager, HR Generalist, and VP of HR & Continuous Improvement. 
• Handle confidential information with discretion and maintain a professional demeanor at all times. 

EDUCATION & EXPERIENCE: 

• High school diploma or equivalent required; Associate’s degree or coursework in Human Resources or Business Administration preferred. 
• 1–2 years of administrative, clerical, or customer service experience required; prior HR support experience preferred, executive communications, or governance reports preferred. 

STANDARDS OF PERFORMANCE:

• Strong organizational skills and attention to detail. 
• Excellent verbal and written communication abilities. 
• Ability to manage multiple priorities and maintain accuracy under pressure. 
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general comfort with HR systems. 
• Ability to handle sensitive information with tact and confidentiality. 

CULTURAL FIT AND VALUES 

Demonstrates professionalism, integrity, and sound judgment while providing high-quality support to the HR team and organization. Embodies Q Casino + Resort’s FORT values: Fun, Ownership, Respect, and Teamwork: by fostering collaboration, positivity, and a commitment to helping others succeed. Models the “Show Up, Step Up, Lift Up” leadership mindset in all interactions with team members and guests.