Transit Management Analyst Series at Metropolitan Transportation Authority
Metropolitan Transportation Authority · New York, United States Of America · Onsite
- Professional
- Office in New York
Administrative & Clerical Various, USA
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Description
Title: Transit Management Analyst Series
First Date of Posting:8/1/25
Last Date of Filing: Until Filled
Authority: TA
Department: Subways
Division/Unit: MOW Track
Reports to: Superintendent, Special Projects & Mechanization
Work Location: Various
Hours of Work: Various
COMPENSATION
Associate Transit Management Analyst: $89,162 (min) - $115,445 (max)
Assistant Transit Management Analyst II: $78,874 (min) - $87,847 (max)
Assistant Transit Management Analyst I: $67,933 (min) - $80,421 (max)
RESPONSIBILITIES:
The selected candidate will assist in the development of project master plans, overseeing project budgets and expenditures as well as provide strategic support to all Division of Track sub-divisions, their projects, and responsibilities. The selected candidate will assist in providing support for Track labor forecasting, service reliability, cost analysis and other responsibilities; project planning and development, implementation and execution of various Division of Track projects and processes; and assist in the beneficial use and closeout of projects. Responsibilities will also include, but are not limited to: overseeing the appropriate response to all incoming customer correspondence, comments and concerns including written complaints, telephone, email, personal visits, social media, etc.; ensuring consistency in performance, high level of professionalism, and accurate documentation of both incoming and outgoing communication and correspondence; and updating and maintaining various computerized tracking systems required to generate reports where necessary. In addition, the selected candidate should also have the skill to streamline and automate processes.
EDUCATION AND EXPERIENCE:
ASSISTANT TRANSIT MANAGEMENT ANALYST I-II:
1. A master's degree from an accredited college or university in business administration,
public administration, public policy, engineering, engineering technology, economics,
architecture, mathematics, physics, computer science, finance, accounting,
transportation planning, industrial psychology, urban planning/studies, human
resources management, labor relations, operations research, security management
or in a related area, or
2. A baccalaureate degree from an accredited college or university and two years of
satisfactory full-time professional experience working in budget administration,
accounting, economic or financial administration, engineering, in management or
methods of analysis, operations research, organization research or program
evaluation, personnel or public administration, staff development, employment
program planning or administration, security management; or general administration.
ASSOCIATE TRANSIT MANAGEMENT ANALYST:
1. A master's degree from an accredited college or university in business
administration, public administration, public policy, engineering, engineering
technology, economics, architecture, mathematics, physics, computer science,
finance, accounting, transportation planning, industrial psychology, urban
planning/studies, human resources management, labor relations, operations
research, security management or in a related area, and one year of full‐time
satisfactory professional experience working in budget administration, accounting,
economic or financial administration, engineering, in management or methods
analysis, operations research, organizational research or program evaluation,
personnel or public administration, staff development, employment program
planning or administration, security management; or general administration; or
2. A baccalaureate degree from an accredited college or university; and three years
of full-time satisfactory experience as described in "1" above.
DESIRED SKILLS:
• Ability to make recommendations for action plans or streamlining to improve business performance.
• Strong writing, research and interpretation skills.
• Ability to function independently with limited work direction.
• Advance proficiency in Microsoft Office Suite.
• Ability to facilitate colleagues to solve client support problems.
• Strong analytical and quantitative abilities.
SELECTION METHOD
Based on evaluation of education, skills, experience, and interview
OTHER INFORMATION
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all
employees who hold a policymaking position must file an Annual Statement of Financial
Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the
“Commission”)
EQUAL EMPLOYMENT OPPORTUNITY
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers,
including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and
abilities, including military service members, to apply
