Logistics Representative at Chrobinson

As a Logistics Representative, you will manage customers’ supply chain information and data within C.H. Robinson’s Managed Solutions. You will act as an extension of the customer’s team, ensuring information flows accurately and efficiently to support all transportation arrangements. In this role, you will independently oversee your assigned area of responsibility, build and maintain strong relationships with your designated customers, and leverage the C.H. Robinson project-based delivery model to identify and implement process improvements both internally and externally.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

If this sounds like you - and we have captured your attention - apply today as we would like to hear more about you and your experiences!

DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position include, but are not limited to, the following:

• Ensure transportation arrangements are made for shipments by monitoring customer load boards and information flow within the Transportation Management System, maintaining team mailboxes and ensuring timely responses, and performing relationship.
• Document and organize existing standard operating procedures
• Learn multiple job functions within the assigned team to support coverage and flexibility
• Facilitate customer calls and updates, proactively identifying when outgoing communication is needed to provide timely solutions
• Meet and maintain operational performance metrics
• Conduct C.H. Robinson systems training sessions for external customer representatives
• Manage reconciliation of daily, weekly, monthly, and quarterly reports
• Provide fact-based recommendations to help customers achieve their goals by leveraging C.H. Robinson’s value proposition
• Serve as a resource and support for peers as needed
• Utilize C.H. Robinson’s project-based delivery model to identify process improvements and cost savings within your area of responsibility and/or team
• Perform other duties or responsibilities as assigned, according to team and/or country-specific requirements

QUALIFICATIONS

Required:

• High school diploma
• Minimum of 2 years of experience in supply chain, transportation, and/or logistics
• At least 1 year of experience working with and troubleshooting information systems
• Fluent in English
• Excellent customer service and relationship management skills

Preferred:

• Bachelor’s degree from an accredited college or university
• Proficiency in Microsoft Office Suite
• Strong presentation skills with the ability to engage a variety of audiences
• Exceptional written and verbal communication skills
• Strong analytical and critical thinking abilities with a focus on accuracy and problem-solving
• Proven ability to work effectively in a team-oriented and fast-paced environment
• Skilled in prioritizing and managing multiple tasks
• Continuous improvement mindset
• Ability to adapt to a dynamic and evolving environment
• Demonstrated ability to motivate others, encourage change, and drive positive results across a large and dispersed organization
• Commitment to fostering a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

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Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page