Bilingual Senior Loan Processor at Austin Telco Federal Credit Union
Austin Telco Federal Credit Union · Austin, United States Of America · Onsite
- Professional
- Office in Austin
Description
Bilingual Senior Loan Processor| Location: 11149 Research Blvd, Austin, Tx 78759|Schedule: Monday–Friday, 8:00am-4:30PM
Are you an experienced loan processor who thrives in a member-focused environment? Austin Telco Federal Credit Union is seeking a Bilingual Senior Loan Processor to join our lending team. This role is ideal for someone with deep knowledge of consumer lending, strong attention to detail, and a passion for helping members achieve their financial goals.
What you'll do
- Processing loan applications, credit reports, and supporting documentation
- Assisting members in person and by phone with loan inquiries, closings, and services
- Handling loan fundings, advances on lines of credit and Visa cards, and lien/title releases
- Auditing completed loan files for accuracy and completeness
- Providing overrides and account assistance to staff
- Mentoring and training team members in the absence of management
- Supporting other departments and leadership as needed
What You Bring
- High school diploma required
- Minimum 3 years of consumer lending experience in a financial institution
- Bilingual in Spanish and English (written and verbal)
- Full understanding of lending policies and systems
- Ability to work independently and resolve complex member issues
- Strong organizational and communication skills
- Proficiency in Microsoft Word and Excel
What We Offer:
- Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more.
- Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones.
- Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals.
- Community Engagement: Volunteer opportunities and credit union-sponsored events.
Additional Requirements
- Good credit standing (verified prior to hire)
- Successful background check and drug screening upon offer
Why Austin Telco?
We’re more than a credit union, we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
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