Bilingual Senior Loan Processor chez Austin Telco Federal Credit Union

Description

Bilingual Senior Loan Processor| Location: 11149 Research Blvd, Austin, Tx 78759|Schedule: Monday–Friday, 8:00am-4:30PM
 

Are you an experienced loan processor who thrives in a member-focused environment? Austin Telco Federal Credit Union is seeking a Bilingual Senior Loan Processor to join our lending team. This role is ideal for someone with deep knowledge of consumer lending, strong attention to detail, and a passion for helping members achieve their financial goals. 

What you'll do

• Processing loan applications, credit reports, and supporting documentation
• Assisting members in person and by phone with loan inquiries, closings, and services
• Handling loan fundings, advances on lines of credit and Visa cards, and lien/title releases
• Auditing completed loan files for accuracy and completeness
• Providing overrides and account assistance to staff
• Mentoring and training team members in the absence of management
• Supporting other departments and leadership as needed

What You Bring

• High school diploma required
• Minimum 3 years of consumer lending experience in a financial institution
• Bilingual in Spanish and English (written and verbal)
• Full understanding of lending policies and systems
• Ability to work independently and resolve complex member issues
• Strong organizational and communication skills
• Proficiency in Microsoft Word and Excel

What We Offer:

• Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more.
• Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones.
• Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals.
• Community Engagement: Volunteer opportunities and credit union-sponsored events.

Additional Requirements

• Good credit standing (verified prior to hire)
• Successful background check and drug screening upon offer

Why Austin Telco?

We’re more than a credit union, we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.