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Neurology Clinical Support Representative at Neuvera Brain Health Institute

Neuvera Brain Health Institute · Palo Alto, United States Of America · Onsite

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EEG Technologist (R.EEG T.)

The Neuvera Brain Health Institute (BHI) is seeking a skilled and dedicated Registered EEG Technologist (R.EEG T.) to join our team. In this full-time role (40 hrs./week), you will be responsible for performing high-quality EEG studies, ensuring patient comfort, and supporting our clinical and research operations. Candidates must hold an active R.EEG T. credential and have prior experience in neurology.

Requirements

Key Responsibilities

  • Set up patients and subjects for scalp-based EEG recordings while following ASET and ACNS guidelines
  • Ensure all electrodes and sensors for EEG, ECG, and other related signals are correctly placed according to standards and securely attached to provide maximum patient comfort and optimal signal clarity
  • Safely disconnect patients and subjects, properly clean electrodes, sensors, and equipment according to Neuvera policy and procedures
  • Communicate efficiently and professionally with patients and subjects, family members, and care givers to answer questions and explain the EEG procedure and services provided by the Neuvera BHI
  • Confirm all EEG and digital video files are uploaded to the NeuroMatch system
  • Verify all patient and subject information, questionnaires, and forms are completed by the patient and uploaded to the NeuroMatch system
  • Maintain EEG systems, computers, cameras, electrodes, sensors, and ancillary equipment utilized to record patient information
  • Verify all supplies and accessories are available for each recording
  • Coordinate scheduling and management of procedures to ensure compliance with Neuvera BHI’s daily caseload plan
  • Maintain, update, and follow Neuvera BHI Policy & Procedure manual
  • Support the clinical, technical, administrative, research, and affiliated teams as assigned
  • Support Neuvera business partners as assigned
  • Follow all HIPAA regulations and requirements
  • Follow and uphold Neuvera BHI clinic policies, compliance guidelines, confidentiality, and code of conduct requirements
  • Perform additional duties as assigned

Qualifications & Skills

  • Education & Experience:
    • Current R.EEG T. credential required
    • Minimum 2–4 years of experience in clinical role as a R.EEG T. credentialed technologist required
    • Basic Life Support (BLS) certification required
  • Technical Skills:
    • Proficient with neurodiagnostic hardware and software
    • Strong computer skills including Microsoft Office (Excel, Word, Outlook), Google applications, and web-based platforms
  • Core Competencies:
    • Excellent communication and patient interaction skills
    • Ability to problem-solve, prioritize, and work efficiently under pressure
    • Adaptable to changing requirements and comfortable working independently and within a team
    • Detail-oriented with strong time management and organizational skills
    • Professional and solutions-oriented approach when interacting with patients and colleagues

 Interview Process:

  • Phone Screening (HR) > Online Interviews (with each Hiring Manager) > Final Interview
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