Stone - Operations Manager Phoenix, AZ at BearCom

Description

Stone Security, a BearCom company, is a leading company in security integration dedicated to providing top-notch services and products to our clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

As an Operations Manager, you will manage overall operations and be responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the branch. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.

Qualifications

• Demonstrated passion for delivering industry-leading customer service
• Proven leadership capabilities with a strong focus on developing and empowering team members
• Solid experience in project management with strong organizational and execution skills
• Servant leadership mindset – actively mentors, guides, and supports growth within the project team
• Strong financial and analytical skills, including budgeting and cost control
• Proficiency in Microsoft Office Suite: Outlook, Project, Excel, Word, and PowerPoint
• Experience: 3–5 years in operations, service, field, or project management within the security industry
• Prior experience in a security project management role required

Responsibilities

• Oversee and manage all phases of branch project operations, including operations planning, proposal reviews, team performance reviews, and performance metrics
• Lead and support the development of Project Managers through coaching, training, and performance evaluations
• Ensure a high level of customer satisfaction across all completed installations
• Maintain full accountability for project execution, including cost control (estimated vs. actual), contract review, team and subcontractor supervision, scheduling, and invoicing,
• Collaborate with cross-functional teams to ensure project goals and timelines are met efficiently
• Perform additional duties as assigned by the General Manager

Benefits:

Stone wants to elevate your professional growth! We value investing in developing our team members and advancing your technical capabilities. Stone can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life and Short-Term Disability
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Employee Referral Bonus
• Tuition Reimbursement

Stone, a BearCom Company, is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.

Applying for a job with BearCom is always free. Job seekers will never be charged a fee to apply

Qualifications