Clinical Office Assistant- Regular Full Time- SG COA 1.00- AgeCare Sunrise Gardens (temporary until November 28, 2025) at Agecare

Qualifications Education and Experience

• Minimum of two years of experience working on a unit in a medical/health care environment *

• HCA certificate or deemed competency is required; knowledge of basic human anatomy, physiology, mental health and personal wellness, demonstrated understanding of clinical processes and experience with charting

• Demonstrated understanding of daily routines of persons living in care

• Knowledge of Medical terminology

• Proficient in Microsoft Office (Word, Excel and Outlook)

Skills, Knowledge and Abilities

• Basic knowledge of infection control practices

• Ability to respond to emergency situations

• Ability to deal with staff, residents and the public, with confidentiality, tact and sensitivity

• Ability to take direction but also take initiative

• Exceptional attention to detail and documentation

• Strong planning, follow up, time management & organizational skills

• Ability to multi-task and remain flexible within a demanding environment

• Excellent oral and written English communication skills

• Demonstrated understanding and adherence to strict confidentiality and privacy of information policies

• Mature, cooperative, compassionate and caring nature

• Good analytical and problem-solving skills

• Integrity and good judgment; ability to earn the trust and co-operation of managers and employees

Health demands

Physical Demands:

• “Light” classification according to Canadian Classification and Dictionary of Occupations:

• Lifting 20 lbs maximum

• Frequent lifting and/or carrying up to 10 lbs  

• Requires significant amount of walking and standing

Health and Safety Risks:

• Physical; repetitive strain injurie, desk work/computer work

• Chemical: working with WHMIS and Control products

• Biological: exposure to illness seen in communal living environment (influenza, colds, GI)

• Environmental: slippery floors working alone situations

• Radiation: none

HEALTH AND SAFETY RESPONSIBILITIES:

• Is responsible for own health and safety by complying with all policies and procedures.

• Attends health and safety training and education sessions.

• Reports all incidents, injuries and illness to Supervisor immediately.

• Reports all substandard practices, conditions and potential hazards.

• Works within the Occupational Health & Safety Legislation: specific job responsibilities, daily identification of hazards and controls as required

• Complies with H&S documentation including Near Misses; Safety Awareness Reports.

• Ensures equipment is maintained in good working order – by using Worxhub to notify maintenance that a repair is needed, as well as using red tags to identify equipment that is out of service.

• Uses and operates equipment in a safe and proper manner and for the intended purpose, according to policies and procedures.

• Being aware of the hazards associated with your role and participate in the Hazard ID review on an annual basis.

• Refuses unsafe work

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!