Export Broker Analyst at Staples

Staples is business to business. You’re what binds us together.

As an Export Broker Analyst, you’ll play a pivotal role in supporting Staples’ international trade and export activities, ensuring goods are shipped efficiently, legally, and in compliance with all global trade regulations. You’ll serve as a liaison between internal stakeholders and international partners, delivering a seamless export experience and driving our global market expansion.

What you will be doing:

• Coordinate and manage end-to-end export processes, including order fulfillment, documentation, carrier booking, and shipment tracking.
• Ensure full compliance with U.S. and international export laws and trade regulations (e.g., EAR, ITAR, USMCA).
• Interpret and communicate foreign customs regulations and procedures to internal stakeholders and customers.
• Prepare and review critical documentation such as commercial invoices, bills of lading, export declarations, and certificates of origin.
• Work closely with third-party vendors, including freight forwarders, carriers, and customs brokers, to ensure timely and cost-effective deliveries.
• Serve as the go-to contact for resolving issues related to international shipments, customs holds, and compliance alerts.
• Partner with teams across Sales, Compliance, Supply Chain, and Legal to align export activities with business objectives.
• Analyze export operations, recommend process improvements, and identify cost-saving opportunities.
• Stay up-to-date with export requirements and provide guidance on international shipping protocols.

What You Bring to the Table:

• Strong attention to detail and exceptional organizational skills.
• Experience to confidently direct the export of goods across the globe.
• Analytical mindset with the ability to solve problems under pressure.
• Clear, effective communication skills—both written and verbal.
• Customer service orientation and collaborative spirit across departments.
• Ability to prioritize tasks and adapt to shifting deadlines in a dynamic environment.

What’s needed: Basic Qualifications:

• 2+ years of experience in export logistics, international trade compliance, or freight forwarding.
• Working knowledge of international shipping documentation and Incoterms.
• Proficiency in Microsoft Office (especially Excel).
• Familiarity with ERP systems and shipment tracking platforms.
• Ability to research and interpret foreign customs regulations.

Preferred Qualifications:

• Experience with trade compliance regulations (e.g., EAR, ITAR, OFAC).
• Experience with SAP, Oracle, or similar ERP systems.
• Knowledge of Harmonized Tariff Schedule (HTS) codes and ECCNs.
• Fluency in a second language (e.g., Spanish, Mandarin, or French).
• Experience working with global freight carriers or third-party logistics providers.
• Licensed U.S. Export Broker.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

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