Learning Coordinator - Volunteer Engagement (WildLanterns, Temporary) at Woodland Park Zoo

TITLE: Learning Coordinator Volunteer Engagement 

SALARY & FLSA: $30.74 per hour; FLSA non-exempt

$30.74 - $35.11 per hour is the pay range for this job classification. Every temporary employee under the Joint Crafts Council wage scale is placed at the first step of the job classification's pay range, which is $30.74 per hour. Temporary staff are not eligible to earn more than the Step 1 payrate, which may be adjusted annually per the contract. 

OPENING DATE: 10/16/2025

CLOSING DATE: 10/27/2025 

JOB TYPE: Temporary

UNION: Represented

OPENINGS: 1

LOCATION: Onsite

DEPARTMENT: Conservation & Learning Impacts

This position will support WildLanterns and is expected to last from November through January 25, 2026. Shits will generally be between 3:00 pm - 9:00 pm, depending on event needs. Hours can flex between 5 to 8 hours per shift. Occasional daytime hours may be scheduled for training, meetings, and/or administrative work. 

HOW DO YOU ZOO?

More than 1.3 million people visit Woodland Park Zoo each year. We connect people with wildlife and remind them of what’s at stake in our changing world. Our job is to motivate people to take action and provide them with the tools needed to join us in saving endangered species. Working for the zoo means upholding our mission, “To save wildlife and inspire everyone to make conservation a priority in their lives.” Apply today and show us how you zoo.

WHO YOU ARE
As our new Learning Coordinator, we know you will be successful in this role because you are:

• A Supporter: Utilizing best practices in volunteer management you can recruit, onboard, evaluate, and oversee volunteers ages 16 and older. You are excited to keep up with trends and best practices in volunteer engagement through networking with other professionals, professional development, and literature. You are ready to apply the principals of adult learning to facilitate trainings for zoo volunteers. 
• A Collaborator:  You are excited to work with staff across all departments at the zoo to develop and coordinate volunteer engagement opportunities that support the Woodland Park Zoo's operational and programmatic needs. 
• An Enthusiastic Storyteller: You are excited to present an array of engaging programming to of audiences all ages, both virtually and in-person, on and off zoo grounds, independently or in collaboration with zoo staff or volunteers. You are ready to lead the development of programs and experiences that inspire volunteers and zoo audiences to make conservation a priority in their lives. 
• A Training Expert: You are eager to enhance volunteer engagement efforts across the zoo by facilitating training and learning opportunities for staff, volunteers, and teen participants.

YOUR PRIMARY RESPONSIBILITIES

• Lead project teams or content areas as directed.
• Assist as directed in evaluating the impact of programs, curricula, activities, and projects.
• Research, organize, and analyze data, preparing reports, articles, blog posts, and other narratives as needed.
• Perform logistical support duties to include booking and organizing rooms, resources, and registration of participants, schedule activities, and maintain records and databases.
• Provide feedback on curriculum, program, and activities; identify and recommend policy and process improvements to department leadership.
• Develop agendas and facilitate inclusive participation in meetings, building consensus, resolving conflicts, and capturing notes as appropriate.

PREFERRED QUALIFICATIONS

• Ability to speak a language in addition to English.
• Washington State Driver’s License
• Experience working in an informational education organization, such as: zoo, aquarium, museum, camp, or park

QUALIFICATIONS

• Bachelor’s degree from an accredited college and two (2) or more years of experience in developing, coordinating, delivering, or evaluating engaging, inclusive experiences, trainings, or programs for a variety of audiences; and/or an equivalent combination of education and experience and/or training.
• Ability to listen patiently and attentively, ability to express self clearly and effectively, and ability to adapt communication based on audience and purpose with inclusivity.
• Ability to develop programs and experiences that center on diversity, equity, access, and inclusion.
• Ability to effectively present information to zoo management, public groups, donors, volunteers, and zoo board members.
• Proficient and experienced in Microsoft Office applications, particularly Word, Excel, PowerPoint, Outlook, and Teams. Ability to conduct internet research and work with customized databases and technology.
• Successful applicants must live and work in Washington State to perform this role.
• Applicants must be at least 18 years old.

BENEFITS

The Woodland Park Zoo offers temporary staff the following benefits:

• 4 complimentary Zoo tickets per year plus other discounts and perks   
• Accrue 1 hour of sick leave for every 30 hours worked  
• 403(b) Retirement Plan    
• Free staff parking   
• Employee Assistance Program (EAP)

SELECTION PROCESS
Application: Please include a resume and cover letter with your application through our Zoo Careers site at zoo.org/jobs. Please be sure to list or upload copies of all relevant training and certifications on your application. The zoo may review existing application pools to fill this position or use this pool to fill future vacancies. 

This opportunity is open to all candidates that meet the qualifications. Woodland Park Zoo values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The zoo encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, 2SLGBTQ, people with disabilities, veterans, and those with diverse life experiences. Woodland Park Zoo is committed to providing access and reasonable accommodation in all its services. If you need accommodation in the application or interview process, please contact our recruiting team at [email protected].

Screening: We will review applications and select some candidates for screening calls. Final candidates will be invited for virtual or in-person interviews.

Offer: Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check.