Visitor Center Administrative Technician - Part Time (Temporary)
JobID: 1061
Position Type: Clerical/Administrative/Administrative Technician
Date Posted: 10/15/2025
Location: City of Seguin
Additional Information: Show/Hide Job Description: Visitor Center Administrative Technician
Starting Salary: $15/hour
SUMMARY OF POSITION: Seguin Main Street & Destination Seguin is seeking a highly organized and personable Visitor Center Administrative Technician to serve as the first point of contact for visitors and provide essential administrative support to our team. This pivotal role ensures the smooth operation of our office and delivers a welcoming, informative experience to the public. Key responsibilities include managing the front desk and Visitor Center, handling all incoming inquiries by phone and in person, maintaining team schedules, and streamlining office procedures to enhance efficiency. The ideal candidate will be a multi-tasker with strong communication and customer service skills.
This position is currently a temporary part-time position with hours that may vary from 20 to 25 per week. The ability to work hours that are Tuesday-Saturday from 9:00am to 2:00pm, with occasional Third Thursday evenings, and other events as needed.
EXAMPLES OF WORK: Essential Duties*
Aids visitors with directions, attractions, and other information requests
Answers office phone, replies to e-mail and website inquiry requests, maintains files
Assists in the development of office procedures and administration
Reviews voicemail and fills requests for information
Organize, fill, and distribute visitor bags to groups, contact visitor groups for number of bags requested and arrange delivery of bags
Orders office supplies, brochures from area venues, and keeps visitor center stocked with brochures
Builds and maintains relationships with hoteliers, restauranteurs, and local businesses relating to tourism
Coordinates information booths, volunteers, visitor information, etc.
Collects and processes payments for merchandise and documents and maintains records of payments collected
Manages inventory of visitor center merchandise and promotional materials
Receives and signs for deliveries and prioritizes and distributes mail to staff
Receives and catalogs various event applications and grant documents
Assists with other duties as assigned
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Skill in customer service and ability to work with public, employees, supervisors, vendors, management, and other entities
Knowledge and proficiency in Microsoft Office programs
Ability to communicate and present information effectively
Ability to aid visitors with directions, attractions, and other information
Ability to maintain accurate records
Ability to manage multiple tasks simultaneously and to work well with others and without supervision
Ability to communicate effectively in written and oral instructions
Ability to upload leads from publications info database software and track activity in the Visitor Center
Ability to manage, track, and post events to local and regional event calendars
Ability to prepare outgoing mail, proof reading of e-mails, advertisement copy, letters and other written information
Ability to order office supplies, brochures from area venues and keep visitor center stocked with brochures
Ability to perform multiple tasks with continuous interruption while ensuring a positive visitor experience for guests and travelers
Ability to work Tuesday-Saturday from 9:00 am to 2:00 pm, with occasional Third Thursday evenings, and other events as needed
ACCEPTABLE EXPERIENCE AND TRAINING: Bachelor’s degree preferred, or a minimum of 1 year work experience in a customer service setting or similar setting.
TRAINING, CERTIFICATES AND LICENSES REQUIRED: Possession of a Valid Texas Class C driver license
For full job description click on the attachment
- Position Will Remain Open Until Filled - The City of Seguin is an "Equal Opportunity Employer" (AA/EOE)
* For the purpose of compliance with the Americans With Disabilities Act (ADA). This job description does not take into account potential reasonable accommodations.
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