Onsite Equipment Mapping Specialist at FacilityOne

Onsite Equipment Mapping Specialist

About us…

At VLogic, we’re dedicated to simplifying Facility Management with a powerful, intuitive solution to help our customers improve efficiencies, streamline operations, and reduce costs. As a leader in cloud-based IWMS software and space/asset management, we work with clients across a number of industries including healthcare, government, education, and more.

We’re a dynamic, collaborative, fully remote team and we’re always excited to speak with candidates who want to have a meaningful impact on our growth.

What you’ll do…

As a onsite equipment mapping specialist, you’ll play a key role in the implementation of our product. You’ll work cross-functionally to deliver value to our customers and users.

Your key responsibilities will include:

• Perform on-site and virtual customer field documentation of equipment and assets

• Track, document and manage the progression of work

• Perform on-site customer training

• Complete software validation and data entry of documented assets

• Consult with client regarding solutions and implement selected solutions

• Operate a vehicle in a safe manner

• Use Customer Resource Management (CRM) software

• Work closely with other team members

• Build relationships and trust with customers

• Assist with other project areas as needed

What we’re looking for…

We’re looking for someone who thrives in a high-growth and team-oriented environment. We don’t expect you to check every box, but the ideal candidate will have:

• 0-1 years of experience in field service or similar customer facing role

• Experience with managing and preserving technical equipment

• Critical thinking and problem-solving skills to adapt process to reach best solution

• Comfortable in mechanical & outdoor environments (kitchens, roof tops)

• Team player able to collaborate with all departments and levels within organization

• Excellent time-management skills

• 75% travel

• Ability to work remotely and be self-managed and motivated.

• Ability to work an on-call rotation for customer support

• Ability to climb, lift and move through a variety of indoor and outdoor spaces.

• superior interpersonal and communication skills

• Experience using mobile tools and applications

• Technical degree or certification (preferred but not required)

Benefits and Perks…

• 🌎 A remote-first environment - we have employees across the US, and provide all work equipment, a monthly internet stipend, and a one-time stipend to help you set up your home office

• 🩺 Generous healthcare coverage for you and your family, including medical, dental, vision, and short- and long-term disability coverage.

• 🏝️ Flexible time off - we offer 10 paid holidays annually and have an unlimited PTO policy, so no need to worry about accruals!

• 📈 401k matching - VLogic provides up to 4% 401k matching on employee contributions to help you invest in your future.

• 🥗 Annual Wellness Benefits, which can be used towards gym memberships, fitness classes, workout equipment, etc.

• 🐾 “Furternity” Leave - we understand that pets are an important part of our employee’s lives. Personal time can be used to adopt or care for a furry friend.

Our Culture

At VLogic, we’re building more than a product - we’re building a team where people can do their best work and be a part of our shared success. Here are some the values that guide us day-to-day:

• Mindful Collaboration: We value thoughtful honesty, treating each other with respect, and embracing both victories and failures

• Creative Problem-Solving: We believe that for every problem, there is a solution, especially with great teamwork, out-of-the-box ideas, and imaginative thinking!

• Ambitious Success: We challenge ourselves as a growing organization to excel by setting goals, prioritizing accountability, and recognizing results.

• Ownership: Everyone at VLogic is empowered to take initiative, make decisions, and drive outcomes. We hold ourselves accountable for results.

• Growth Mindset: We’re always looking for ways to improve and grow. We have an open culture and a leadership team that values communication and feedback.

If you like what you hear, we’d love to talk!

Compensation: $65,000. Salary ranges are determined by location, level, experience, and skills. This will be discussed further with the Talent team during the interview process.

At VLogic we believe that a diverse workforce leads to better outcomes, broader perspectives, and a stronger team. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, gender, age, disability, veteran status, sexual orientation, or any other protected status.

If you need assistance or accommodation due to a disability during the application or interview process, please contact us at [email protected].