- Office in London
Overview
We require a customer focused tenacious and target driven individual to join MRI within the Renewals Sales team. In this role you will be focused on connecting with existing clients and with their MRI Account Manager, reviewing their contracted solutions and ensuring that they are happy with their current products and services. The role involves managing contract renewals and using this opportunity to extend the contract and review available packages to maximise revenue for MRI and ROI for the customer. To ensure you can do this, you will be thoroughly trained on MRI’s suite of solutions to help you promote them within existing clients.
As key members of our growth and retention function, the Renewals team works to engage existing customers via telephone, email, and social media to build the relationship and develop the right renewal package foreach customer, based on need, current system utilisation and future plans, executing each new agreement as efficiently as possible. While previous experience is ideal, candidates that show drive and potential will be strongly considered for the role.
Responsibilities
Establish the correct main client contact and proactively work with the current account management team at MRI
Understand which products the client is using and how, what is driving the market and where MRI software and services can add value
Work with Marketing, on documentation to support available packages• Research clients using our toolsets.
Work toward quarterly/monthly targets which will contribute to your bonus structure
Be part of the internal development program which will include participation in sales and product training sessions.
Efficient and clear management of all planned and actual client contact using our CRM and sales enablement platform.
Provide weekly summaries of activity in manager 1-2-1s and at business unit monthly sales meetings.
Customer and event exposure (In line with the marketing calendar, company workshops and experiences).
Essential Requirements
Sound knowledge of Microsoft Office including Outlook, Word, Excel & PowerPoint
Account Management or Contract Renewal Experience preferred
Understanding of how social networking tools can be used in business
Keen interest in technology and its place in the business world
Be open to new initiatives and have the confidence to voice your own opinions on improvements that can be made
Understanding that following a structured sales process can deliver better results
Flexible and focused self-starter with the ability to follow directives and work independently
Ability to work in a fast-paced environment and learn a lot quickly• Excellent written & verbal communication skills
We’re obsessed with making this the best job you’ve ever had!
We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.
Invest in our competitive Personal Pension plan and help set you up for your future.
Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!
Income Protection Plans give you the peace of mind you deserve.
Further your professional development and growth with our generous Tuition Reimbursement Schemes.
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.
Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Apply Now
