HR/Office Coordinator at Empire Marketing Strategies, Inc.

Description

About Us:

Empire Marketing Strategies has been a leader in delivering exceptional in-store execution for over 40 years, enhancing the customer experience in grocery retail. Operating in all 18 Kroger divisions across the U.S., we partner with some of the world's top brands to optimize their presence in over 2,500 store locations. Our team thrives on tackling diverse challenges in the fast-paced retail industry. We value dedication, talent, and a passion for excellence.

Why Join Us?

• We offer competitive time off packages including 9 paid holidays.
• Earn a competitive salary plus 80% employer-covered benefits.
• Our Educational Assistance Program empowers associates to enhance their business-related skills through continued learning and development.
• A dynamic work environment where you’ll make a real impact.
• Full-Time Associates are eligible for medical, dental, vision, life and AD&D insurance, disability coverage, a retirement program, mental health support, paid time off, and 9 paid holidays annually.

Job Summary:

The Office Coordinator is the first point of contact for associates and customers at the reception desk. This role supports employee onboarding and offboarding, maintains record databases, and ensures accurate reporting across multiple areas of the business.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:

• Associate Changes & Communication
• Reporting & Recordkeeping
• Reception Duties

Core Functions:

• Reception Duties
• Greet and assist visitors; Establish, communicate and maintain visitor protocols
• Liaise with vendors and service providers for office maintenance and supplies.
• Manage site shipments (USPS and UPS) and mail sorting.
• Manage site security access system including employee and visitor access card management.
• Maintains inventory of office supplies; orders new supplies as needed.
• Answer and direct phone calls and emails in a courteous and timely manner.
• Maintain contact lists and staff directories.
• Obtain quotes and proposals for facilities maintenance, office services, and supplies when necessary.
• Associate Changes & Communications
• Completes new employee onboarding activities, including paperwork completion, and new hire tasks.
• Processes salary changes through HRIS.
• Facilitates the offboarding process by updating internal and HRIS records. 
• Motus Registrations Concur Registrations / Terminations
• Monitors multiple email mailboxes and responds to associates in a timely and friendly manner.
• Executes company messaging via HRIS commination platform.
• Ensures updated and accurate information is stored for associates on HRIS communication board and self-service landing pages.
• Serve as HR liaison to connect associates with appropriate HR resources. 
• HRIS Surveys and HR Events tracking in Paylocity
• Reporting & Recordkeeping
• Assists with preparation of human resource reports such as:
• Safety Shoe Report
• Succeed Reporting & System Maintenance
• Prepares MVR Reporting and Annual Safety Training through Motus
• Processes invoices including: 
• Safety Shoes, LinkedIn, Indeed
• Maintains filing systems either manually or electronically.
• S-Drive, HRIS Employee Records
• Other Duties
• Respond in a timely manner to internal and external correspondence via email and phone.
• Ad hoc reporting as required.

Requirements

Education and Experience:

• College Degree or equivalent preferred.
• Advanced computer skills required.

Required Skills/Abilities: 

• Excellent organizational and time management skills.
• Effective communication, interpersonal, and follow-up abilities.
• Ability to work independently and as part of a team.
• Strong attention to detail and the ability to handle multiple tasks simultaneously.
• Critical thinking skills and adaptability to changing circumstances.
• Working knowledge of Microsoft Office programs, including Microsoft Outlook and Teams.

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Tools and Equipment: 

• Regular operation of a personal motor vehicle, to and from work sites.
• MS Excel

Work Environment:

• Duties are typically performed in an indoor, office environment.
• Noise levels – typically low to moderate.