Quality Control Supervisor (Winchester, IN, US, 47394) at Sustainable Packaging Manufacturers | Ardagh Group

Role description: 

The Quality Control Supervisor is responsible for supervising the quality functions and personnel to ensure compliance with customer requirements and company specifications.  

Responsibilities: 

• Assist and serve as back-up to the Quality Control Manager as directed 

• Interpret quality specifications and communicate to all applicable departments 

• Maintain all pertinent records to adequately monitor quality performance and standards  

• Review customer complaints with plant department to ensure corrective action measures are applied to prevent reoccurrence 

• Supervise ware audits and report findings along with recommended corrective action plans.  

• Interact with customers and customer service representative to solve problems and foster strong customer relations 

• Oversee quality lab equipment calibrations and maintenance 

• Manage lab supply inventory and ordering 

• Manage the measuring of glass containers and provide reports 

• Perform activities necessary for the effective management of the quality department by training and developing unionized workforce 

• Establish and maintain a safe, sustainable, and healthy work environment 

• Comply with environmental and food safety standards as set forth in plant policies and programs within the departmental responsibilities 

Minimum skills / qualifications:  

• High School Diploma or equivalent 

• Three years of experience in manufacturing quality 

• Must be able to handle multiple tasks in a team-based environment 

• Must have excellent presentation, interpersonal, and communication skills to interact effectively with management and outside customers 

• Must have excellent problem-solving, planning, and organizational skills 

• Must be proficient with Microsoft Office Suite  

Preferred skills / qualifications:  

• Undergraduate degree in math, engineering, or a related discipline 

• Two years of experience leading in a manufacturing environment 

• Prior experience working with SAP ERP 

• Prior experience working with a quality management system 

• Prior experience working in the glass container manufacturing environment 

• Lean Six Sigma Green Belt Certification