Get Moving! Program Service Coordinator at University Area CDC

Description

Reports To: Deputy Director Get Moving! 

Non-Exempt

SUMMARY

This position is responsible for providing family and resource support, program administration and activity support under the direction of Get Moving! Deputy Director. This position requires a good understanding of program policies and procedures, and the ability to work with instructors, parents, program partners, and community members in a culturally diverse setting. This person is the point for parents, scheduling, organizing activities and will coordinate the space and location reservations for off-site activity. This position will perform community outreach to enroll participants in the program and implement new programming ideas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinates day to day program support activities for the Get Moving! program including coordinating events, communication for parents, vendors and partners and scheduling for daily activities.
• Assists with the development and/or delivery of a variety of program activities and promotions onsite and offsite.
• Enrolls new participants and conducts facility, program and equipment orientations.
• Promotes program offerings and conducts outreach activities to increase participation.
• Maintains participant files and database.
• Serves as the contact and resource support for parents and families.
• Primarily works with all off-site facilities and vendors.
• Performs facility maintenance responsibilities; ensures facility and equipment and are stocked at all times.
• Maintain program calendar for off-site activity including scheduling all classes, meetings, setting up conference calls, etc.
• May be asked to prepare presentations and project related presentations; taking minutes of meetings for distribution to management and other constituents as required.
• Establishes accessible and supportive relationships with parents, vendors, partners, and participating organizations.
• Assists with program events planning as necessary and assists with mass electronic and print mailings as required. Back up team member as necessary.
• Facilitates meeting room set-up/ break-down and orders supplies, or food/beverage/condiments as required.
• Collects and inputs data in the CATS database.
• Ensures personal and facility appearance meet standards for scheduled activities.
• Projects and other duties as assigned.

OCCASIONAL DUTIES

Participation in company events and external events as needed

ACCOUNTABILITY

Reporting to Get Moving! Deputy Director

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Focus / Orientation Sub competencies: Customer Orientation. Sensitive & responsive to internal and external customer needs, demonstrates skills in customer service and satisfaction, maintains a positive attitude, willing to listen to customer problems & seeks solutions; stays in tune with changing needs of customers.
• Interpersonal style Sub competencies: Interpersonal Skills, Communication, Teamwork Relates to people in an open, honest, sincere manner. Treats people with respect. Develops effective working relationships. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with supervisor, co-workers and direct reports.
• Self -Management Sub competencies: Adaptability, Reliable, Dependable, Self Sufficient, and Composure: Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Is comfortable working in a fast-paced environment. Is reliable, dependable & results oriented. Maintains productivity & composure under pressure. Views problems as opportunities to create new solutions.
• Thinking skills Sub competencies: Problem Solving & judgment. Diagnoses problems efficiently, gathers sufficient input before making a plan of action, quickly determines source of problem, identifies information needed to solve problems, and analyzes alternative solutions.
• Administrative Skills Sub competencies: Detail Orientation, Planning & Organizing: Possesses ability to organize, plan and follow-through on multiple tasks, recognizes and attends to important details with accuracy and efficiency, effectively prioritizes work, establishes clear goals, tasks and plans, anticipates potential problems & analyzes alternative solutions.
• Technical Aptitude/Proficiency Sub competencies: Learning proficiency: Picks up technical things quickly (i.e. learning new software); is good at learning a new industry standard or practice; policy or procedure; does well in technical courses technical courses, electronic training or reading technical materials to master a software package.

BUSINESS RELATED CONTACTS

Internal and external personnel.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

POSITION REQUIREMENTS:

Associate/Bachelor’s degree in Physical Fitness or Exercise Science  or similar field of study and 1+ years related industry experience required. Current First Aid and CPR/AED certifications are required. Preferred: Experience teaching group exercise classes is a plus. Strong interpersonal communication and customer service skills including the ability to motivate others. Computer proficiency in Microsoft Office programs including at minimum Word, Excel and Outlook. Ability to effectively organize and prioritize work demands. Ability to work effectively both independently and as part of a team with enthusiasm, initiative and creativity.   Experience working with diverse populations as well as “high-risk” youth and families. Work with others on a program team as well as independently. Excellent verbal and writing skills. Excellent organizational, computer technology and time management skills. Skills in coordinating activities, evaluating data and establishing priorities. Able to attend all mandatory training and staff meetings. Must have access to reliable transportation.

LANGUAGE SKILLS

Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups, clients, customers, and the general public. Bi-lingual is an added plus.

MATHEMATICAL SKILLS

Ability to apply mathematical concepts.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Database software; Internet; Outlook and Microsoft Office Suite, including but not limited to Spreadsheet, Presentation, relational database and Word Processing software.

OTHER QUALIFICATIONS

• Willingness to participate in evening and weekend activities.
• Frequent local travel required. Must have reliable transportation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.

ADA Statement:

In addition to the duties enumerated above, this position also has physical components as listed below. The list is intended to give an overview of the position as performed by a person without disabilities. In conformation with the American with Disabilities Act and UACDC’s policy on Equal Employment Opportunity, UACDC will make reasonable adjustments to enable an otherwise qualified individual with a disability to perform the essential functions of the position with or without accommodation where necessary.

1. Occasional reaching

2. Occasional bending

3. Occasional stooping

4. Occasional kneeling

5. Occasional crouching

6. Occasional stair climbing

7. Frequent standing

8. Frequent walking

9. Frequent sitting

10. Frequent turning

11. Occasional carrying, and pushing or pulling up to 10 Lbs.

Disclaimer: Job descriptions are not meant to be all-inclusive and the job itself is subject to change. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. 

University Area CDC does not discriminate applicants or employees for terms of employment on the basis of race, color, religion, sex (including pregnancy, and sexual orientation), national origin, age, disability, or genetic information.