Receptionist at Prospiant

About Our Company - Prospiant represents the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and is the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, and flowers. The company has expertise in custom-designed, manufactured, and installed greenhouses for research, education, and retail garden centers.

Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 150 years of combined business success. Our customers rely on our expertise to succeed in these markets:

• Produce — growers of fruits and vegetables located closer to grocery retailers and restaurants they supply
• Commercial — growers of flowers and plants as well as greenhouses for educational, research and institutional organizations and retail businesses

We are trusted AgTech experts partnering to grow a prosperous and sustainable world. Our success in the produce, commercial, and cannabis markets couldn't be possible without our employees' commitment to our core values - Make It Better, Make It Right, Make It Together, and Make An Impact.

• Make It Better - Challenges our way of thinking every day to exceed the needs of our customers and improve our business and workplace. Raises the bar and sets new standards.
• Make It Right - Cares about doing the right thing for fellow employees, customers, and our communities. Holds high standards of ethics and safety and includes others. Does not look the other way when something is amiss.
• Make It Together - Works collaboratively with others, across the organization, and with our customers. Fosters a culture that is inclusive of different perspectives and experiences.
• Make An Impact - Approaches work and life with an intent to drive change and make a difference for our customers, investors, and community.

Gibraltar is a leading manufacturer and supplier of products and services for North American AgTech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science, and technology to shape the future of comfortable living, sustainable power, and productive growing.

Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com

Position Summary:
The Receptionist will be an integral part of our team's success by creating a welcoming environment for customers, guests, and employees whether they reach out by phone, send a message or arrive at our office in-person.  They will also contribute to our growth by entering and validating information in our Customer Relationship Management (CRM) system, coordinating special events and keeping our office equipped and organized.

Primary Responsibilities:

• Greet visitors and answer incoming calls in a professional and courteous manner
• Qualify prospective leads and direct inquiries to the appropriate team member
• Accurately enter, validate and update customer data in the CRM system
• Organize office area including maintaining stock of marketing materials, general supplies and curtesy items
• Support coordination of community service and trade events including marketing, donations, and logistics
• Assist with employee activities such as volunteer opportunities, celebrations, and team-building events
• Manage conference room reservations and scheduling using Outlook Calendar
• Assist executive leaders with scheduling appointments and preparing customer profiles using a combination of publicly available information and internal company data sources as requested
• Sort and distribute incoming mail and manage outgoing mail as requested
• Assist Marketing and Sales team with management of social media

Position Qualifications:

• Demonstrates a cheerful and welcoming demeanor, and enjoys creating a positive experience for customers and colleagues
• Self-motivated with strong organizational abilities and communication skills
• Prior experience with Microsoft Office products and data management
• Prior experience planning or supporting community and employee events is an asset
• Comfort with online research and data compilation
• Passion for growing or experience in the greenhouse industry is a plus

Why Prospiant?

• Benefits package with premiums paid by company
• Dynamic workplace
• Paid volunteer time off
• Education assistance
• Referral bonus
• Annual bonus opportunity
• Retirement plan
• Opportunity to get involved with employee resource groups and engagement events

Gibraltar is an Equal Opportunity Employer; and considers applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. In addition, Gibraltar will provide reasonable accommodations for qualified individuals with disabilities.