Vanpool Intern at Intercity Transit, WA
Intercity Transit, WA · Olympia, United States Of America · Onsite
- Professional
- Office in Olympia
About the Department
Vanpool Intern
INTERNAL ONLY
If you have:
- A proven track record of providing exceptional customer service in every interaction.
- The ability to effectively plan, organize, prioritize, work independently, and meet deadlines.
- Strong attention to detail and excellent follow-through.
- A strong work-ethic and are self-motivated.
- Intermediate Knowledge of Microsoft Office.
- Demonstrated the importance of fostering a participatory organizational climate that is open, positive, and supportive.
We are looking for a customer-oriented and energetic Vanpool Intern to join our Vanpool team. The selected candidate will work part-time hours to be determined, anytime between Monday – Friday from 10am to 7pm.
As an Intern serving in the Vanpool division, you will serve as a liaison between the Maintenance Department and Vanpool customers, coordinating and tracking vehicle maintenance, pickup and drop-off. You will monitor the status of van maintenance, assist with outreach tasks, and attend events.
Position Duties
As a Vanpool Intern, you will:
- Respond to Vanpool inquiries.
- Assist Vanpool Coordinators with the regional rideshare program.
- Answer emails and phone calls from customers.
- Enter data and track ride-match results.
- Attend public events.
- Answer preventative maintenance questions.
- Develop and maintain customer records.
- Monitor the status of vanpool vehicle maintenance.
- Safely drive various types of agency vehicles.
- Track community van vehicle maintenance and availability.
Minimum Qualifications
Are you the one we are looking for?
- You have an Associate’s Degree in related field and three (3) years of increasingly responsible administrative support experience; an equivalent combination of education and experience may be considered.
- You have exceptional customer service and public relations skills that reflect courtesy and respect, while maintaining a positive attitude, sense of humor and contributing to a diverse team environment.
- You are proficient in the use of MS Office programs (Outlook, Word, Excel, Teams, etc.); and have the ability to quickly adapt to unfamiliar software programs.
- You have strong organizational skills including prioritizing, ensuring accuracy, multi-tasking and handling interruptions appropriately; ensuring assignments are completed in a timely and effective manner.
- You must be willing to submit to a criminal background investigation, the results of which must meet the agency’s hiring criteria.
- You must be able to obtain a Washington State Driver’s License.
- You have a proven track record of reliability including work attendance and timeliness.
Other Qualifications
What is in it for you?
- Be a part of an essential service to the community.
- Work with an exceptional team in an agency of great people and an unmatched culture.
- Receive a competitive salary, $65,915.20 - $89,065.60 annually, $31.69 - $42.82 hourly.
- Work for an agency that emphasizes and supports work/life balance.
Ready to jump on board?
We look forward to your application! Please submit a letter of interest and resume that includes your last ten years of work/volunteer/military/school history at www.intercitytransit.com. We will not consider incomplete applications.
Intercity Transit’s preferred method of communication is via email, so an accurate and active email address is essential.
Completed applications must be received by 5:00 p.m. on Tuesday, October 21, 2025.
Contact Heidi Fox at [email protected] or 360-819-3220 if you have any questions.
Apply Now
