President of Mortgage at Jefferson Bank

JOB FUNCTION: 

The President of Mortgage Lending will play a pivotal role in shaping the strategic direction and operational efficiencies of our mortgage lending division to meet Jefferson Bank’s goal of increasing the size of profitable production through both traditional and innovative channels. 

 The ideal candidate is a strategic thinker, effective communicator, and a proactive problem-solver who can inspire and motivate a team to achieve success. This position is responsible for all aspects of the company’s mortgage lending department, including strategy, sales, operations and risk management.  They will oversee the development and implementation of innovative mortgage products, services and expansion opportunities that meet the needs of our diverse clientele, while ensuring compliance with regulatory standards. The candidate will recruit and lead a team of mortgage professionals in multiple geographic locations while fostering a culture of excellence and accountability to drive performance and achieve business objectives. 

DUTIES & RESPONSIBILITIES: 

• Develop and implement strategic plans and initiatives to drive profitable mortgage company growth, loan production goals, revenue targets, and market expansion to include wholesale and correspondent lending channels as well as third party origination relationships.
• Recruit, manage and mentor a team of mortgage loan officers and support staff in various geographical markets.
• Develop, implement and monitor incentive compensation packages based on mortgage loan officer performance.
• Work with mortgage operations manager to oversee the mortgage lending department, ensuring compliance with bank policies and procedures, as well as all applicable laws, regulations, and company policies governing mortgage lending activities, including but not limited to, Fair Lending, RESPA, TILA, and HMDA.
• Foster a culture of accountability, innovation, and continuous improvement that drives team performance and operational results.
• Identify, meet and/or exceed key performance indicators (KPls) to ensure high-quality loan delivery, maximum profitability and industry/regulatory standards.
• Work with mortgage operations manager to oversee the mortgage processing and servicing functions, providing guidance, coaching, and support to the managers within the department. 
• Monitor market trends and recommend adjustments to the Bank’s lending strategies accordingly.
• Prepare and present reports on mortgage lending activities to senior management.
• Prepare an annual budget for the mortgage department, administer allotted funds in accordance with the budget and recommend capital expenditures for growth and development. 
• Create and implement new/updated work procedures and systems to accomplish objectives more efficiently.  
• Stay informed on industry trends and emerging technologies to enhance operational processes and maintain a competitive edge.
• Collaborate with marketing and business development teams to identify opportunities for growth, develop marketing strategies, and enhance brand visibility.
• Work closely with bank and affiliate partners to educate on mortgage programs available and encourage referral business. 
• Develop and maintain contingency plans and proactively manage risks to ensure business continuity and minimize disruptions.
• Build strategic partnerships by representing the company at industry events, conferences, and networking opportunities to promote mortgage lending products and services. 
• Ensure high levels of customer satisfaction through effective communication and service delivery.
• Perform other duties as may be required or assigned.

MINIMUM QUALIFICATIONS:

Work Experience 

• 10+ years overseeing mortgage related disciplines (preferably within a financial institution).
• Proven track record of profitably growing production, including identifying and implementing a sales program, sales management, growth of secondary and portfolio production, warehouse lending, mandatory hedging and expansion of mortgage team/company.  (preferably in financial institution environment)
• Proven knowledge and strong relationships with Fannie Mae, Freddie Mac, FHA/VA, FHLB and correspondent outlets.

 Preferred Experience (Optional)

• N/A

Supervisory Experience  

• 10+ years of leadership/management experience.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 

 Education/Skills

• Bachelor’s degree in business, or related field (or equivalent experience).
• Current licensing, which involves completing pre-licensing education, passing the SAFE Mortgage Loan Originator exam and continuing education requirements. 
• Upon employment, must enroll and maintain registration with Nationwide Multistate Licensing System (NMLS) under the Bank’s company registration.

 Physical Requirements

• Must be able to speak, hear, read and write to engage in oral and written communication.
• Must be able to reach, bend and lift files up to 15 pounds.
• Must be able to sit for most of the day.
• Must be able to see a computer monitor and type on a keyboard.
• Must be mobile in an office environment.

Equipment/Machines/Software 

• Excellent computer literacy in Microsoft Office programs (Outlook, Word, Excel, PowerPoint).
• Adobe, Microsoft Office Suite, etc.
• Encompass experience preferred. 
• Experience with Fannie Mae DU, UCD & UCDP preferred.

Position Includes Driving 

• Yes, must have a valid driver’s license to operate a motor vehicle and have reliable transportation.

This job description does not imply an employment contract, nor is it intended to include every duty and responsibility for which the employee is responsible. Duties and tasks may be assigned by the management team based on department and business needs.

Jefferson Bank is an EEO employer and an Affirmative Action Employer, M/F/Disability/Protected Veteran Status.

Click The Link Below To Be Redirected To The Equal Employment Opportunity Commission’s Website To View The “Know Your Rights” Poster

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf