Bilingual Appointment Coordinator - On-Site at Renuity
Renuity · Fort Lauderdale, United States Of America · Onsite
- Professional
- Office in Fort Lauderdale
FHIA Remodeling, a Renuity company
Bilingual Appointment Coordinator- Sales Dispatch
$18/hr plus Bonus
Hiring Immediately
In-Office Position
The home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started.
If you’re ready to build the future of home improvement, join us.
What We Offer
Hourly base pay plus uncapped bonuses
Average first year income range up to $45,000/yr to $50,000/yr
Growth Opportunities based upon merit and performance
Medical, dental, life and disability insurance plans
Paid Holidays and Paid Time-Off
Competitive 401(k) retirement savings plan, matched by Renuity
Company wellness incentives
About This Role
Be an effective and professional communicator over the phone for our sales representatives
Handle assigned issues that sales representatives may need resolved with regard to their appointment schedules and customer experience
Coordinate the assignment of daily sales consultations, report and update results for their progress
Schedule: 1:30pm to 10pm, Thursdays and Saturdays off
Sundays 10:30am to 7pm
Key Qualifications
Resourcefulness and the ability to pivot or think quickly in problem-solving situations
Adaptability to change and performing new tasks
Experience in building trust with customers over the phone, and handling inbound and outbound calls in a performance-driven environment
Must be tech-savvy and familiar with data entry and Microsoft Office to include Excel, Teams, Outlook, etc.
Ability to speak with colleagues and prospects with confidence and multitask on systems
Active listening skills and attention to detail
Experience in appointment coordination or sales dispatch
Bilingual skills in both English and Spanish
High School Diploma or Equivalent
Type: W2 position, Full-time, In-Office
Office Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312
At FHIA Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. Our team set out to be a best-in-class home remodeling provider in 2006 and are proud to have served over 200,000 happy customers throughout Florida. Our growth is fueled by our people, where we’ve promoted over 85% of our diverse and inclusive leaders from within. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. Our commitment to quality products, expert installation, and exceptional customer service drives our success. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected]
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