Vivalon - Senior Transportation Supervisor at Vivalon

Vivalon is a Marin-based nonprofit that has been serving the community for over 70 years. Recognized 10 times as one of the Best Places to Work in the North Bay, we are proud to foster a supportive, mission-driven workplace culture.  Vivalon serves older adults and adults with disabilities by helping them stay active, informed, supported, and nourished—while also meeting their essential transportation needs. Our core services include Rides, Meals, Classes, Care, and Advice.     

We are looking to hire a  Senior Transportation Supervisor for our San Francisco operation. This supervisor is our driver workforce's first line of management and will supervise a designated group of drivers.  Responsibilities include driver interviews, performance coaching, performance evaluations, training, appreciation, and recognition. 

This position requires a commercial driver's license (or be willing to obtain one)  and experience overseeing drivers.  

 Duties:

• Monitor key performance metrics (ex.g. OTP, timesheets, SamSara, etc.) for assigned drivers and attendants to track trends, provide feedback, and coach in a timely manner.  
• Provide regulatory, operations, policy, and performance coaching to drivers and attendants.  
• Provide corrective coaching up to and including corrective actions (in partnership with Operations Manager and HR).??  
• Complete performance evaluations for direct reports.  
• As required, conduct interviews and make decisions on offers in coordination with the HR department.?  
• Provide individual and team recognition and coordinate staff appreciation events for drivers. 
• Contribute to a positive work environment for drivers and attendants by providing supervision, feedback, coaching, and training to promote high employee motivation, morale, and commitment to company values and customer service.  
• Do “followings” and “ride-alongs” for drivers.?  
• Serve as supervisor on duty at designated times to respond to any employee questions/concerns, safety needs at base or in the field, or employee performance issues.  
• Contribute to training classes, remedial training, driver commercial license academy and other training needs to support Safety & Training team functions.  
• Respond to field issues as needed (accidents or incidents) and conduct yard and program audits. 
• Contribute to division-wide projects aimed at fostering continuous improvement and growth. 
• Perform backup driver and attendant duties as needed.  

The following skills and experience are qualifications for this job:

• Leadership and supervisory experience.
• Transportation operational experience.
• Knowledge of ADA policies and regulations.
• Knowledge of Vivalon service areas and Service Contract requirements is desired.
• Knowledge of applicable State and Federal work and passenger bus safety rules & regulations.
• Proficient in Microsoft Office Suite, especially Word, Excel, and Outlook.
• Skill in organization, time management, prioritization, and attention to detail.

Compensation and Benefits

• $70,000-$80,000 annually (depending on experience)
• We offer a comprehensive benefits package that includes medical, dental, vision, chiropractic, life, retirement, paid time off, holidays, and more.