Inside Sales / Account Specialist at Donaldson

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

The Account Specialist plays a key role within Mobile Solutions, partnering closely with OEM customers and internal stakeholders. This position offers excellent opportunities for learning, growth, and career development within the organisation. As part of the Mobile Solutions Sales Team, the Account Specialist collaborates across departments and with external customers, ensuring a high level of service and supporting profitable business growth.

We are looking for a well-organised, detail-oriented individual with strong communication skills who enjoys building customer relationships and supporting cross-functional projects. The role will actively support the teams located in Leuven (Belgium) or Dülmen (Germany).

Your Responsabilities

• Build and maintain long-term customer relationships with a focus on delivering an outstanding customer experience.
• Prepare customer quotations and ensure timely and accurate follow-up.
• Conduct basic revenue performance analysis (price, margin, cost) and propose pricing recommendations.
• Independently manage internal sales tasks with limited direction from the Account Manager/Supervisor.
• Handle customer inquiries (pricing, lead time, product offering, complaints) through efficient, professional, and solution-oriented communication.
• Support APD (Advanced Product Development) project tasks – streamline, derivative, paint & pack, and import – including preparation and participation in internal and external meetings, follow-up actions, and ensuring customer deadlines are met.
• Contribute to other duties and responsibilities as assigned to support the success of the Sales Team.

Minimum Qualifications

• Bachelor’s degree.
• 1+ year of experience in a customer-facing role.
• Strong verbal and written communication skills in English.

Preferred Qualifications

• Strong verbal and written communication skills in French or German; any additional language is an asset.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
• Experience with CRM systems and Oracle.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.