Library Specialist, Full Time - Smoky Hill Library at Arapahoe Libraries

Library Specialist, Full time - Smoky Hill Library

Serve with Heart, Support with Purpose

Do you thrive in a fast-paced, people-focused environment? Arapahoe Libraries is looking for a Library Specialist at Smoky Hill Library who can deliver exceptional service, support a busy community hub, and switch easily between tasks throughout the day. In this role, you'll provide welcoming, inclusive service and keep the library running smoothly by assisting with everything from shelving and displays to technology help and account inquiries, helping the Smoky Hill community discover resources, learn new skills, and feel at home in the library.

About the Role
Smoky Hill Library is nestled in a thriving suburban community and serves a wonderfully diverse population representing many cultures and languages. The branch is close to several local schools and is a favorite destination for youth and teens, as well as a welcoming place for residents from nearby assisted living centers. The surrounding area blends residential neighborhoods and local businesses, making the library a lively hub for people of all ages. This role is ideal for someone who enjoys working with patrons and taking part in a variety of library services each day.

Key Responsibilities

Patron Assistance

• Greet and engage visitors with proactive, friendly support
• Assist with account inquiries, payments, and general questions
• Provide basic advisory and reference services across multiple collections
• Promote and connect patrons with programs, events, and library resources
• Assist patrons with care and professionalism to maintain a positive library experience for all

Technology Support

• Help patrons use library computers, printers, copiers, and reservable spaces
• Provide troubleshooting for devices, e-resources, and software such as Microsoft Office
• Connect patrons with staff for more advanced technology questions

Materials Handling

• Shelve, process, and maintain library materials and patron holds
• Create and maintain displays that highlight collections
• Utilize library systems to track and replenish materials

Learning and Collaboration

• Stay current on new library offerings, technology, and trends
• Actively engage in staff communications to stay informed
• Collaborate with colleagues and contribute to a positive, team-focused environment

What You'll Bring

Customer Service Mindset: A natural ability to make patrons feel welcome and supported.
Adaptability: Comfort with shifting quickly between tasks in a busy, dynamic setting.
Technology Comfort: Willingness to learn and assist with a variety of tech tools and resources.
Experience with Youth: Confidence and enthusiasm for working with children and teens.
Equity-Focused Perspective: Commitment to serving a diverse community of all backgrounds, cultures, and languages and ensuring all patrons feel valued.
Alignment to ALD Core Values: Collaboration, equity, and innovation guide your work and relationships.

Qualifications

Required

• One year of customer service, library, or education/teaching experience
• Ability to work a flexible schedule including evenings and weekends
• Basic skills in Microsoft 365 (Word, Excel, Outlook), and willingness to learn new technologies
• Enthusiasm for working with people of all ages and backgrounds

Preferred

Experience working with children and teens in a library, school, or public service setting

Schedule Requirements

The schedule for this position is:

• Monday, Tuesday, Wednesday: 10:00AM - 7:00PM
• Thursday: 12:00PM - 9:00PM (closing shift)
• Friday: 8:00AM - 5:00PM
• This role works an every third weekend rotation.

Schedules are provided in advance to support consistency, flexibility, and excellent service to the patrons of our community.

Who We Are
At Arapahoe Libraries, we are a forward-thinking, inclusive organization committed to enriching lives and strengthening our community. Guided by our core values of collaboration, equity, and innovation, we believe in the power of curiosity and lifelong learning. Our motto, "Let's Find Out," reflects our spirit of exploration and shared discovery.

Let's Find Out Together
This is more than a job; it's your chance to make a meaningful impact every day in a library that is truly the heart of its neighborhood. If you love connecting with people, delivering excellent service, and being part of a supportive, upbeat team, we'd love to meet you. Apply today!

Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who can support the communities we serve are encouraged to apply.