Procurement & Fulfillment Coordinator at Hope City

Procurement & Fulfillment Coordinator

Purpose of the Job: 

To manage all aspects of Hope City’s live production staff, serve team, and services for the West Houston campus.

Experience and Knowledge Required: 

• Strong organizational and time-management skills
• Experience in procurement, inventory control, and shipping/receiving processes
• Knowledge of e-commerce order fulfillment workflows
• Competency with Monday.com and other inventory/fulfillment software tools
• Attention to detail and accuracy in record-keeping
• High School Diploma or equivalent

Essential Functions and Responsibilities: 

Procurement & Resource Acquisition

• Source, evaluate, and purchase goods, equipment, and materials for ministry, operational, and event needs.
• Maintain relationships with vendors, negotiate pricing, and ensure timely delivery of purchased items.
• Process purchase orders, invoices, and receipts in accordance with church policies.
• Monitor supply levels and anticipate future needs to prevent shortages.

Shipping & Receiving

• Inspect received goods for quality, damage, or discrepancies and process returns when necessary.
• Prepare outgoing shipments for ministry events, campuses, and partner organizations.
• Maintain organized records of incoming and outgoing shipments.

Inventory Management

• Maintain accurate inventory counts for warehouse stock and merchandise items.
• Conduct regular cycle counts and full physical inventory as scheduled.
• Organize and label inventory for accessibility, efficiency, and safety.
• Track inventory usage trends to inform purchasing decisions.

Merchandise Fulfillment

• Process and fulfill online orders from Hope City’s merch store in a timely and accurate manner.
• Prepare and package orders to meet quality standards for presentation and shipping safety.
• Manage shipping carriers, labels, and tracking for customer communication.
• Monitor inventory levels for merchandise store items and coordinate replenishment with vendors.

Warehouse Operations Support

• Maintain warehouse cleanliness, organization, and safety standards.
• Collaborate with other warehouse supervisors to ensure smooth operational flow.
• Use warehouse equipment (forklifts, pallet jacks, etc.) safely and in compliance with policies.

Attributes: 

• Devoted to the call of God along with the mission, vision and values of Hope City
• Operates with a spirit of excellence
• Cost-effective procurement & timely delivery
• Accurate and accessible inventory management
• Precision and professionalism in order fulfillments
• Warehouse organization & operational efficiency
• Ability to manage positive, strong vendor, carrier, and team relationships
• Ability to lift and move inventory as required.

Physical Demands: 

• Ability to regularly lift up to 50lbs and move inventory/equipment as required.