Customer Experience Specialist Bean & Bottle at Moody National

Customer Experience Specialist

Bean & Bottle is looking for our next great teammate! If you’ve got top-notch customer service skills and a great attitude, come help us keep our spot on the specialty coffee mountain here in the Memorial Villages.

Schedule: Thursday, Friday, Saturday | 8:00 AM – 2:00 PM
Pay: $10/hr + tips (average $9–$10/hr in tips)
You’ll be eligible for the tip pool after passing our internal ops test and earning your ServSafe and TABC certifications — don’t worry, we’ll help you get there with on-the-job training.

What You’ll Do

Keep Things Running Smoothly

• Bus tables, wash dishes, and keep the café sparkling.

• Make sure patio tables are wiped down, fans are on, and chairs are ready for guests.

• Keep condiment stations stocked and organized.

• Restock the grab-and-go fridge as needed.

• Lend a hand in the kitchen and run food when needed.

• Keep an eye on the wine fridge and make sure backup bottles are stocked.

Work the Register Like a Pro

• Greet every customer with a warm smile and take orders quickly and accurately.

• Monitor pickup bars and help guests with questions.

• Handle payments fast and correctly.

• Keep the register area neat and welcoming.

Handle Products with Care

• Serve pastries, egg bites, drip & iced coffee/tea, and wine when you’re on register.

• Follow food safety and hygiene standards every time.

Create Great Guest Experiences

• Check in with guests to make sure they’re happy and comfortable.

• Bring a cheerful, bubbly vibe to every interaction.

• Be proactive — grab napkins, lids, or anything else they might need before they ask.

What We’re Looking For

• A naturally positive, people-loving attitude.

• Team player energy — you jump in wherever you’re needed.

• Attention to detail and a love for keeping things clean.

• The ability to stay on your feet and keep moving during your shift.

• Reliability — especially for those early morning shifts on Thursday, Friday, and Saturday.