Ellsworth Construction, LLC - Scale Clerk/Load Out Operator at Ellsworth Construction, LLC

Position Summary:

Scaling commercial trucks loaded with aggregate products, dispatching orders, answering customer calls, maintaining a clean scale office/work area, and assisting the Plant Supervisor with general office support. Follows required Company administrative procedures such as daily recordkeeping for production activities. Perform all job functions in a manner that ensures consistent utilization of standard operating procedures. Maintain all required MSHA certifications and Training records.

Essential Tasks:

• Become thoroughly familiar with the day’s business demands by reviewing schedule and individual customer orders and the beginning of and continuously during shifts.
• Load material from silos into trucks using equipment. Direct Drivers regarding which customer job site to receive delivery.
• Weigh company and non-company trucks on truck scale before and after being loaded with aggregate products. Write or print delivery tickets for all loads of material leaving the yard.
• Immediately report any delivery problems to plant operations manager, service or sales representatives for quick resolution or mitigation.
• Receive customer orders, mostly by telephone, but also from drivers on company radio, service or sales representatives over radio or in person, and occasionally by customers in person. Assist customers in identifying proper products needed for specific end uses. Advise customers on company order confirmation and delivery policies. Record customer orders on order form and on schedule as received.
• Tactfully balance cost effective delivery times and rates for company with customer demands. Make schedule for drivers for next business day in correspondence with customer order requirements.
• Complete reports daily on product sales, product allowances and adjustments, delivery problems, and other matters.
• The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Employees may be required to perform other job-related assignments as requested.

Qualifications:

• Strong computer skills, including Microsoft Office, Outlook email, etc.
• Extremely strong organizational skills.
• Strong verbal and written communication skills.
• Highly reliable and trustworthy.
• Ability to learn quickly and problem solve.
• Ability to handle and prioritize multiple tasks.
• Ability to work very well with others or by self.
• Strong money handling/cashiering skills.
• Excellent customer service skills.
• Bilingual a plus

Physical Requirements:

The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Frequently required to use personal protective equipment to prevent exposure to hazardous materials. May be requested to work overtime and weekends for special events.