| Spring Branch Independent School District
Job Description
Dual Credit Support Specialist
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| Job Title: | Dual Credit Support Specialist |
| Reports To: | Coordinator, Postsecondary Outcomes & CCMR |
| Classification: | Paraprofessional (Clerical/Teacher Assistant) |
| Wage/Hour Status: | Non-exempt |
| Days: | 188 |
| Salary: | See Compensation Plan for Paraprofessional/Administrative Support Staff, Pay Grade 204 |
| Contract: | None |
| Date Revised: | 9/16/2025 |
| Primary Purpose: | Support students in the College Academy and Early College Programs at the HCC campus. |
| Qualifications/Skills: | Education/Certification:- High school diploma or equivalent. Associate’s degree preferred.
- Two or more years of relevant professional experience may be substituted for an associate’s degree.
Special Knowledge/Skills: - Minimum Assessment Standard: Broad knowledge of MS Word and basic knowledge of MS Excel.
- Strong organizational and communication skills.
- Ability to manage multiple tasks with attention to detail.
- Proficiency in Microsoft Office Suite, Google Workspace, and student information systems (e.g., Skyward).
- Ability to work collaboratively with students, staff, and external partners.
Experience: - Previous experience working in a student support role
- 2-years’ experience working in a K-12 or higher-ed educational setting may be substituted for an associate’s degree.
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Major Duties and
Responsibilities: | Program Support:- Provide support for students who are taking classes at HCC - Spring Branch.
- Work collaboratively with the administrative assistant to schedule buses for dual credit courses.
- Communicate bus schedule changes to students and staff in a timely manner.
- Manage the Early College Program/RISE check-in form and update data tabs as necessary.
- Attend Early College Program check-in meetings via Zoom and provide updates as needed.
- Work with dual credit software to maintain student records.
- Compile and share a list of enrollment issues with the Dual Credit Team.
- Collect and track course-related information from students (e.g., textbooks, finals, instructor absences).
- Support the Dual Credit Team with data entry and program documentation (scholarship spreadsheet, T-2-4 data, financial aid codes in Skyward).
- Organize and assemble materials and resources to enhance the knowledge of all participants in the college access process.
Student & Instructor Support: - Establish and maintain positive rapport with Houston Community College (HCC) instructors.
- Communicate any outstanding student issues or challenges to the Dual Credit Team for follow-up.
- Troubleshoot student concerns and escalate as appropriate.
- Monitor and report morning and afternoon attendance for dual credit students.
Other: - Perform other duties as assigned.
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Supervisory
Responsibilities: | None |
| Equipment Used: | Computer, copy machine, and audio-visual machines. |
| Working Conditions: | Mental Demands:- Maintain emotional control under stress.
- Work with frequent interruptions.
- This position requires regular in-person interaction with the public.
Physical Demands: - Repetitive hand motions.
- Prolonged use of the computer.
- Move small stacks of textbooks, media equipment, desk and other classroom equipment.
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| Application Procedure: | Click Apply then Login. To complete your application, please visit our website at https://www.springbranchisd.com/join-our-team/applicants. |
Spring Branch Independent School District is an Equal Opportunity Employer in compliance with Title IX and the Americans with Disabilities Act (ADA) of 1990 and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status or disability.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. By applying for this position, I acknowledge that I have read and understand the job description listed above. |
